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Info Edge
Walkin| Customer Support| Noida| Naukri
Info Edge
posted 1d ago
Fixed timing
Key skills for the job
Roles and Responsibilities:-
-To make outbound calls to the paid jobseekers and discuss their search parameters ensuring relevant search
-To engage with the jobseekers to reiterate all the benefits and to activate their account on Naukri post validation
-To coordinate with internal departments / teams to resolve the customer requirement
-To work on the online systems and applications as per the defined guidelines
To manage and resolve escalations as per TAT and other defined matrices
Required Skills:
-Excellent verbal and written communication skills.
-Good client interaction skills
Desired Skills:
-Exposure in MS Office and the Internet would be given preference.
-Prior experience in making outbound calls/ client servicing
Employment Type: Full Time, Permanent
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