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1 Woodenstreet.com Customer Support Executive Job
Executive Customer support
Woodenstreet.com
posted 11hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
1. Support & providecustomer service via phone-calls & chats.
2. Effectively dealing with customers &identify and assess customers\u2019 needs to achieve satisfaction
3. Taking care of after sales services
4. Build sustainable relationships and trustwith customer accounts through open and interactive communication
5. Answer calls professionally to provideinformation about products and services, take/ cancel orders, or obtain detailsof complaints.
6. Keep records of customer interactions andtransactions, recording details of inquiries, complaints, and comments, as wellas actions taken.
7. Refer unresolved customer grievances orspecial requests to designated departments for further investigation.
Requirements
Requirements
- 1. Provide Detail Description ofthe Products to the Customers.
- 2. Understanding client needs andoffering them assistance with the requested queries.
- 3. Continuous Cold Calling onassigned leads in CRM.
- 4. Making multiple outbound callsto potential clients.
- 5. Close Orders and completemonthly sales target.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Support Executive roles with real interview advice
What Customer Support Executive at Woodenstreet.com are saying
Rating based on 3 Customer Support Executive
reviews
Anonymous · Customer Success, Service & Operations
in Udaipur
Likes
Great Work Culture
- Salary - Good
+6 more
Dislikes
No issues with Wooden Street.
Customer Support Executive salary at Woodenstreet.com
reported by
6
employees
₹2.3
L/yr - ₹3
L/yr
7%
less
than the average Customer Support Executive Salary in India
View more details
What Woodenstreet.com employees are saying about work life
based on 232 employees
Strict timing
Monday to Saturday
No travel
Day Shift
Woodenstreet.com Benefits
Soft Skill Training 
Job Training 
Team Outings 
Health Insurance 
Work From Home 
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