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1 Edufin Customer Support Executive Job
Customer Support Executive
Edufin
posted 1mon ago
Job Role Insights
Key skills for the job
Job Description
EduFin is looking for Customer Support Executive to join our dynamic team and embark on a rewarding career journey
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team
Employment Type: Full Time, Permanent
Read full job description What Customer Support Executive at Edufin are saying
Customer Support Executive salary at Edufin
reported by
4
employees
with 2-4
years exp.
₹2.2
L/yr - ₹2.9
L/yr
14%
less
than the average Customer Support Executive Salary in India
View more details
Edufin Benefits
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