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7 Novex Communications Jobs
Customer Support Executive
Novex Communications
posted 4mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Support Executive roles with real interview advice
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Novex Communications Benefits
Free Transport 
Work From Home 
International Relocation 
Free Food 
Team Outings 
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