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4 Jio Customer Service Manager Jobs
Customer Service Manager
Jio
posted 26d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
1) Handhold Account at Post Delivery Phase
2)Service review with Accounts
3)Drive Self care with Accounts
4)MACD fulfilment and doc. compliance
5)Influencers and VIP service
6)Complaint, escalation and dispute resolution with A/c
7)Revenue collection from the account
2)Service review with Accounts
3)Drive Self care with Accounts
4)MACD fulfilment and doc. compliance
5)Influencers and VIP service
6)Complaint, escalation and dispute resolution with A/c
7)Revenue collection from the account
Skills & Competencies :
1)Problem solving and analytical ability
2)know how of customer expectations, customer application ecosystem & management
3)Excellent verbal communication and listening
2)know how of customer expectations, customer application ecosystem & management
3)Excellent verbal communication and listening
Employment Type: Full Time, Permanent
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People are getting interviews at Jio through
People are getting interviews through
(based on 1.1k Jio interviews)
Job Portal
Referral
Company Website
Walkin
Campus Placement
Recruitment Consultant
32%
22%
14%
9%
6%
1%
16% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What Customer Service Manager at Jio are saying
Rating based on 20 Customer Service Manager
reviews
Anonymous · Telecom
in Mumbai
Likes
Nice
Dislikes
Lco issue no response to back office
Read 20 reviewsCustomer Service Manager salary at Jio
reported by
47
employees
with 5-12
years exp.
₹2.2
L/yr - ₹9
L/yr
25%
less
than the average Customer Service Manager Salary in India
View more details
What Jio employees are saying about work life
based on 21.7k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Jio Benefits
View more benefits
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