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1 Fabindia Customer Service Executive Job

Customer Service Executive

1-4 years

New Delhi, Delhi/Ncr

1 vacancy

Customer Service Executive

Fabindia

posted 16d ago

Job Role Insights

Flexible timing

Job Description

Position: Customer Service Executive

Location: Delhi, Okhla

Experience: 1-4 Years


Roles & responsibilities:

  • To answer calls professionally, obtain details of queries on billing, products or concerns or any other concern
  • To keep records of customer interactions and transactions, recording details of inquiries, complaints and comments.
  • Follow up to ensure that appropriate actions are taken on regarding customerrequests.
  • To escalate customer grievances, special requests, unresolved complaints internally and to the concerned departments for further resolution within defined TAT

Preferred candidate profile:

  • Years of Functional Experience: 1 - 4 years of work experience in Customer service in voice process
  • Degree/Diploma: Any Graduate

  • Knowledge & Skills:

  • Basic Computer Skills
  • English communication skills - read and write
  • Customer Relationship management

Interested candidates can share their profile to nishi.mishra@fabindia.net




Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Service Executive roles with real interview advice

People are getting interviews at Fabindia through

(based on 35 Fabindia interviews)
Job Portal
Referral
Walkin
Company Website
46%
26%
11%
3%
14% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What Customer Service Executive at Fabindia are saying

4.4
 Rating based on 15 Customer Service Executive reviews

Likes

Good tea K. Nice uniform jkt

Dislikes

work pressures from MRH. Ajay kapoor and aneesh and other staff s are bribe person . thay are cheating.

Read 15 reviews

Customer Service Executive salary at Fabindia

reported by 39 employees with 3-10 years exp.
₹1.9 L/yr - ₹3.9 L/yr
15% less than the average Customer Service Executive Salary in India
View more details

What Fabindia employees are saying about work life

based on 1.1k employees
57%
33%
44%
100%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Fabindia Benefits

Health Insurance
Job Training
Soft Skill Training
Team Outings
Work From Home
Education Assistance +6 more
View more benefits

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16d ago·via naukri.com
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