Customer Service Executive- Automotive Industry

Industry - Automotive Sector

Qualification - Any degree / diploma

Experience - 2 to 5 years

Location - Chennai (Oragadam)

Notice Period - 30 Days Preferred

Average / Manageable communication.

Cab Routes : Chrompet - Oragadam, Kanchipuram - Oragadam, Porur - Oragadam

• Graduate - Engineering or Diploma or any Graduate
• Should be 1.Syrs - 2 yrs of Experience in Customer Service.
• Knowledge on customer order creation
• Is responsible for the planning new product
• Analyzing the demand fluctuations proactively
• The reports include inventory of stocks, consumption and manpower.
• Responsible for providing costcutting ideas .
• Needs to analyze the customer forecast & Demand
• Tracking of shipments & recording the acknowledgements.
• Can communicate both in oral and written communications(English)
• Information technologies:
• Google Suit and MS Office (Word, Excel, Power Point)

Main activities and technical skills regujred tor the' iob:

Main skills required (linked with skillmatrix) :

• Order Creation
• Customer Follow up
• Order Adherence Analysis
• Monthly Stock Audit - Support
• Logistics management
• Inventory management
• Warehouse management
• Invoicing
• MIS Analysis

Basic ISO, QMS ,EM