Customer Service Associate

HRH Next Services is looking for Customer Service Associate to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries and resolve complaints in a timely and professional manner

Communicate with customers through various channels, including phone, email, and live chat

Collaborate with other departments to resolve customer issues and ensure customer satisfaction

Maintain accurate records of customer interactions and transactions

Identify opportunities to improve the customer experience and provide feedback to management

Adhere to all customer service standards and protocols

Excellent communication and interpersonal skills

Ability to handle difficult customers and resolve conflicts