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Rentokil Pest Control

Compare

3.6

based on 576 Reviews

2 Rentokil Pest Control Customer Development Executive Jobs

Customer Development Executive - Bangalore East (Mahadevapura)

RENTOKIL INDIA PRIVATE LIMITED

3.6

based on 576 Reviews

4-7 years

Bangalore / Bengaluru

1 vacancy

Customer Development Executive - Bangalore East (Mahadevapura)

Rentokil Pest Control

posted 4d ago

Job Role Insights

Fixed timing

Key skills for the job

Data Analysis Customer Service Salesforce Key Account Management Lead Generation SQA

+ 2 more

Job Description

About Rentokil PCI

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil

PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one

pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI

aims to set new standards for customer service having operations across 300 locations in India.

About the Role:

Customer Development Executive is responsible for client retention, renewals & price

increase & up-selling and Compliant Management related to commercial clients.

The Incumbent works as part of a multi-functional team. This involves collaboration with

the internal team and external stakeholders.

Job Responsibilities:

Focus on client retention, renewals & price increase & up-selling

Compliant Management - To identify & resolve customer complaints within the specific

timelines

Alert Account Management - To identify the alert customer & bring the possibility of the

revival of the accounts

To provide recommendations & suggestions to the branch for the improvement

Conduct regular reviews & terminate the non-revival accounts

SPOC for Branch Renewals

Total concentration on Renewal business only

Sole Responsible

On-time CCM/SQS/SQA

Timely Terminations

Coordination between Customers & Operations

Increase in Branch New Sales as Branch CSEs can focus only on New sales

Reduction in Outstanding

Lead Generation

Key Result Areas:

Advance Renewal Followup / CCM

Customer Objection Handling - with the help of operation

Renewal letter with PI

Regular follow-up for renewal and updation in the Renewal portal

OCC entry from the Renewal portal

Timely termination from the renewal portal

Outstanding followup

SQA

Competencies (Skills essential to the role):

Clear communication skills.

Attentiveness.

Ability to use positive language.

Time management skills

Data Analysis

Employment Type: Full Time, Permanent

Read full job description

Rentokil Pest Control Interview Questions & Tips

Prepare for Rentokil Pest Control roles with real interview advice

What Customer Development Executive at Rentokil Pest Control are saying

Customer Development Executive salary at Rentokil Pest Control

reported by 1 employee with 4 years exp.

₹1.7 L/yr - ₹2.2 L/yr

81% less than the average Customer Development Executive Salary in India

View more details

What Rentokil Pest Control employees are saying about work life

based on 576 employees

62%

89%

62%

99%

Strict timing

Monday to Saturday

Within city

Day Shift

View more insights

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