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95 Cushman & Wakefield Jobs
Deal Desk Specialist
Cushman & Wakefield
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Execute deal related transactions and support deal closing processes via review of contract/legal documentation, entry of key data into enterprise systems, and resolution of write off or missing payment inquires.
- Ensure efficient execution of deals through adherence to standardized, best practice procedures and anticipation of broker needs.
- Review deals for accurate property, customer, and pricing terms to ensure the data included in contracts aligns to Cushmans internal systems.
- Complete write offs, master data management, and missing payment activities in a timely manner
- Contribute to Deal Desks knowledge management and the maintenance of standard operating procedure, best practice, and key policy documentation.
- Conduct quality review checks of peer Deal Desk Specialist work to ensure adherence to prescribed processes and accuracy of data.
- Collaborate and align weekly with Deal Desk Team peers to share best practices, proactively resolve issues, and identify ways to continuously improve the broker experience.
- Identify gaps in Deal Desk processes (both operational and systematic) and provide recommendations for improvements.
- Performs other related duties as required or requested.
- Bachelor s Degree (Business, Finance, Accounting, etc.) preferred
- 7 - 8 years of deal desk, order management or sales order processing experience
- Proven track record of completing tasks according to SLAs or in accordance to a set of quality standards
- Demonstrated ability to independently execute tasks and resolve conflicts as they arise
- Excellent organization and time management skills with the ability to manage multiple tasks simultaneously.
- Strong English communication (written, oral) and customer service skills; ability to effectively communicate with the Americas based Team
- Team player capable of building strong working relationships with India team and Onshore team.
- Strong analytical skills with high attention to detail and accuracy
- Highly proficient in Microsoft Office Suite
- Willingness to work in flexible shifts including North America hours.
- Knowledge of Salesforce, Workday, or other Accounting/Customer Relationship Management software
- Knowledge of Commercial Real Estate industry a plus
Employment Type: Full Time, Permanent
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