Engineering Systems Support Associate - Level II

Key Responsibilities:

Supports engineering department training- and communication process; set up and maintains workstations used specifically for the technologies administered. Provides engineering support and administration expertise for databases, technologies, web sites and technical libraries; ability to troubleshoot engineering system functionality and interfaces; participates in the development of technologies, websites, wikis or databases, develops web- and wiki pages. Provides installation, set-up and technical support for new and existing systems; provides global support for data maintenance; manages global data and supports systems. Coordinates related financial activities such as tracking charges and charge backs; interfaces with financial systems; analyzes, compares, and reports related financial data. Participates in and/or develops improvement processes; actively participates in self- and team audits and resulting process improvements. Develops and conducts training programs. Understands the structure of the organization and maintains a strong network across departments; draws on network to answer questions, solve problems and successfully execute responsibilities. Performs other duties as required.

Trainings coordination

Training System development

College Hire program coordination

Competencies:
Engineering Software Application - Supports Engineering Software according to instruction or need to enable Engineering users efficiency.

Engineering Software Certification - Certifies Engineering Software according to instruction or need to enable Engineering users efficiency.

Engineering Software/Hardware Evaluation - Evaluates Engineering Software/Hardware according to engineering users needs to provide CBSIT with guidance for selecting the Engineering tools needed.

Builds networks - Effectively building formal and informal relationship networks inside and outside the organization.

Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Instills trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.

Interpersonal savvy - Relating openly and comfortably with diverse groups of people.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Education, Licenses, Certifications:
High school diploma, certificate of completion of secondary education or equivalent experience in an appropriate STEM field is required.

Regionally applicable certification or two year Associates Degree from an accredited college or university in a relevant field of study may be required.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:
Requires some work experience and intermediate level knowledge obtained through education, training or on-the-job experience.