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128 Cummins Jobs
Account Management Specialist
4-8 years
₹ 10.55 - 8.2L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Pune
1 vacancy
Account Management Specialist
Cummins
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Customer Relationship Management: Assist in developing and maintaining positive, long-term relationships with assigned customers. Coordinate customer visits, support negotiations, and organize data to evaluate Cummins benefits.
- Key Account Management (KAM): Manage direct relationships with key customers, acting as the Key Account Manager to ensure satisfaction, resolve issues, and maintain customer loyalty.
- Sales Execution: Support the execution of sales processes, contributing to revenue growth, achieving sales targets, and maintaining accurate sales forecasting and reporting using Cummins tools and CRM systems.
- Demand and Supply Planning: Collaborate with internal teams to plan and execute demand and supply strategies, ensuring that customer expectations are met with timely delivery and inventory management.
- Campaign Launch and Monitoring: Develop and launch schemes, campaigns, and initiatives aimed at achieving strategic objectives and boosting sales within key accounts.
- Internal Coordination: Work cross-functionally to ensure seamless communication across sales roles, segments, and stakeholders to optimize business outcomes.
- Account Receivable Management: Assist in managing payment terms, and account receivables, and ensure timely follow-up on outstanding payments.
- Revenue Growth: Identify new business opportunities within accounts, support cost reduction initiatives, and contribute to growing the business by understanding and addressing customer needs.
- Forecasting and Reporting: Regularly track progress against forecasts and sales targets, ensuring accurate reporting of sales performance and pipeline health.
- Voice of the Customer: Act as a champion for the customer s perspective within the business, ensuring that their needs are integrated into strategic planning and execution.
- Account Management & Customer Engagement: Knowledge of managing key accounts, understanding customer needs, and executing account-specific strategies to drive business growth.
- Sales Forecasting & Pipeline Management: Proficiency in creating and managing sales forecasts, tracking pipeline health, and adjusting sales strategies based on data analysis.
- Campaign & Initiative Management: Experience in launching, tracking, and optimizing sales campaigns, promotions, and other business initiatives.
- Customer-Centric Solutions: Ability to articulate Cummins value proposition and tailor solutions to customer needs, improving customer satisfaction and loyalty.
- Industry & Channel Awareness: Understand industry dynamics and market paths to effectively communicate business strategies and enhance organizational goals.
- Communication & Adaptability: Excellent verbal and written communication skills, with the ability to explain complex technical data and concepts in a manner suitable for various audiences.
- Pricing Strategy: Knowledge in developing pricing strategies aligned with business targets and market conditions.
- Negotiation & Contract Management: Assist with contract negotiations and ensure compliance with agreed terms to meet customer expectations.
- Required Experience: Basic relevant work experience in sales, account management, or a customer-facing role.
- Preferred Experience: Experience managing key customer accounts and familiarity with customer relationship management (CRM) systems.
- Skills & Competencies: Strong interpersonal, negotiation, and communication skills, with the ability to engage with customers and stakeholders at all levels of the organization.
- Required Education: College, university, or equivalent degree in marketing, sales, or a related subject. An acceptable combination of education and relevant experience is also considered.
- Licensing/Certifications: This position may require compliance with export controls or sanctions regulations, which may involve additional licensing or certification.
- Customer Focus: Building and nurturing strong customer relationships, ensuring that their needs are prioritized, and delivering customer-centric solutions.
- Effective Communication: Delivering clear, concise, and effective communication to various stakeholders, ensuring understanding across different audiences.
- Decision Quality: Making timely, informed decisions that drive the organization forward and align with customer and business objectives.
- Accountability: Holding yourself and others accountable for achieving set commitments and driving results.
- Sense Making: Understanding customer behavior and synthesizing data to develop tailored solutions and actionable insights.
- Collaboration: Working effectively across teams and functions to ensure the success of account strategies and organizational goals.
- Adaptability: Demonstrating flexibility and creativity in responding to shifting priorities and market conditions.
- Trust & Integrity: Building trust with customers and colleagues through authenticity, honesty, and ethical behavior.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Account Management Specialist roles with real interview advice
What people at Cummins are saying
Account Management Specialist salary at Cummins
reported by
4
employees
with 4-14
years exp.
₹8.2
L/yr - ₹13.6
L/yr
36%
more
than the average Account Management Specialist Salary in India
View more details
What Cummins employees are saying about work life
based on 3.1k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Cummins Benefits
Submitted by Company
Financial wellness Health and Wellness Continuing Education Paid Incentive Inclusion and Equity
Submitted by Employees
View more benefits 
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