Zoho Platform Administrator (4-5 yrs)

We are looking for an in-house CRM Admin who will wholly own the Zoho Platform and all the applications we subscribe to,

Responsibilities :

- Working independently in a small team

- Troubleshoot and resolve any kind of issues

- Manage multiple stakeholders' engagements and work with associated team members to understand projects, facilitate business process analysis sessions, and develop solutions

- Provide consulting and coaching around best practices in Zoho administration and implementation to enhance user experience

- Generate reports and input data to support organization initiatives

- Help with ideas to improve existing automation processes

Requirements :

- Minimum 4 years of experience in ZOHO Applications (configuration, customization, administration and reporting)

- Knowledge on Deluge (ZOHO Language) and REST API Integrations will be desired

- Basic Knowledge in PHP and JS is a plus

- Zoho certification is strongly preferred

- Ability to work independently and with a team to meet deadlines

- Proficient in Microsoft Office with aptitude to learn new software and system

- Must possess strong communication skills

- Good problem-solving skills and a logical & smart approach to work

- A creative business mind with an understanding of CRM operations and usability.