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Crystal Televentures

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3.6

based on 18 Reviews

2 Crystal Televentures Jobs

Application Support Engineers

Crystal Televentures Pvt Ltd

3.6

based on 18 Reviews

1-6 years

₹ 3 - 6L/yr (AmbitionBox estimate)

Noida

1 vacancy

Application Support Engineers

Crystal Televentures

posted 4y ago

Job Role Insights

Fixed timing

Key skills for the job

Computer Science SQL Customer Support Product Management Javascript Application Support

+ 1 more

Job Description

Job Description:

Work together with Application Support Manager to provide amazing customer support to users, ranging from small to large online retailers like Wish, Etsy, Lazada, Groupon Goods.

Work with our customers to understand their problems, frustrations and roadblocks.

Provide your analysis to internal stakeholders, educating and evangelizing for improvements that result in a support experience that delights customers.

Work with our product management and engineering teams to provide quantitative feedback of customer issues. Help drive product improvements to reduce customer frustration and friction.

There will be opportunity to work with a first class startup, learn business model and support development activities in future.

Employment Type: Full Time, Permanent

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What people at Crystal Televentures are saying

1.4

Rating based on 2 Application Support Engineer reviews

Anonymous · IT & Information Security in Noida

Likes

Nothing for a professional person

Dislikes

Lala culture, buttering, and no growth for a talented person. The only Skill you need to have is buttering. Management and your senior are very much fond of it.