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8 Crunchersoft Technologies Jobs

Technical Support Executive

2-3 years

Pune

1 vacancy

Technical Support Executive

Crunchersoft Technologies

posted 2d ago

Job Role Insights

Flexible timing

Job Description

CruncherSoft Technologies is looking for Technical Support Executive to join our dynamic team and embark on a rewarding career journey.
  • Providing technical assistance and support, via phone, email, chat or in person
  • Troubleshooting technical issues and providing guidance and solutions to resolve them
  • Collaborating with other technical support staff or departments to resolve complex technical issues
  • Logging and tracking the issues in a help desk or ticketing system, and providing regular status updates
  • Documenting technical support procedures and best practices for the knowledge base
  • Conducting system audits and performance monitoring to ensure optimal performance and identify opportunities for improvement
  • Strong communication and interpersonal skills, as well as excellent problem-solving skills and attention to detail

Employment Type: Full Time, Permanent

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What people at Crunchersoft Technologies are saying

What Crunchersoft Technologies employees are saying about work life

based on 13 employees
90%
80%
67%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Crunchersoft Technologies Benefits

Work From Home
Free Food
Education Assistance
Health Insurance
Job Training
Free Transport +6 more
View more benefits

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