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4.1

based on 23 Reviews

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9 Crest Property Solutions Jobs

Duty Manager (Technical & Soft Services)

4-9 years

Mumbai

1 vacancy

Duty Manager (Technical & Soft Services)

Crest Property Solutions

posted 9hr ago

Job Description


Duty Manager (Technical Soft Services)
Team: Management
Experience:
Total Experience of 4+ years in residential/Commercial complexes with electrical experience hospitality background.
Educational Qualification:
Diploma/ degree in electrical engineering
Key Competencies:
Good relationship with the client, communication skills, team player good in developing personality.
Job Summary:
A Duty Manager develops manages the client residents at all times is one point of contact.
Key Responsibilities:
Key Accountabilities
  • Manage entire site operations includes technical, soft services, security, helpdesk, Fit out, Parking, Horticulture, etc.
  • Maintenance of technical equipment handover takeover of the technical system from the project with proper snagging de-snagging.

Operational Accountabilities
  • To organize collection of data (Fuel, Powerwater etc.) and ensure reporting on a monthly basis or as per client schedule prepare MIS report and submit to client.
  • To supervise shifts, Technicians work on allocated area floors and to be ensuring that work is carried out to the standard as required by the client as per scope of work.
  • Deploy team resources in most effective safe manner to achieve the agreed service levels and objectives
  • Any minor and major problems discuss with team and escalate to client Regional Office
  • Take active part while trouble shooting in case of breakdowns
  • Issuing work permits and ensuring the staffs/ vendor adheres to the health and
  • safety guidelines at site.
  • To work out new cost saving measures energy saving initiatives in technical
  • maintenance operations
  • Vendor finalization based on equipment technical specifications
  • Capable to upgrade machines, equipment, utilities and processes with respect to capacity, efficiency and layout.
  • Manage various contracts and vendors (including Comparison, invoicing, negotiation, terms and conditions, SLA, LOI, AMC and PO)
  • Ensuring that facilities meet compliance standards and government regulations, and keeping the statuary documents updated such as Form B, B form.
  • Keeping the site ready for the government audits/Inspections such as electrical inspection, Lift inspections, etc.
  • Must ensure teams follow the correct procedures, policies and documentation requirements across project phases
  • Able to make quick decisions and solve technical problems to provide an efficient environment for project implementation
  • Identify resource and equipment requirements, efficient capacity planning and manage soft service, security MEP services as well.
  • Must provide technical training to teams when required and serve as a technical mentor to team members
  • Ensure standard operating procedures and project guidelines are in place
  • Task allocation and performance evaluation of team members
  • Meet with client teams and gather requirements, conduct regular team meetings and track project progress
  • Interview candidates and hire resources
  • Estimate budgets maintain the budget vs expenses sheet.
  • Prepare snag lists and get it rectified on priority in coordination with project team
  • Minimize breakdowns with help of preventive checking and timely servicing of equipments
  • Implement best practices and SOP for operating of equipments
  • Provide feedback on customer queries and update customers promptly
  • Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team.
  • Preparing reports, checking and maintaining inventory records, MMR, DMR, complaint trackers, dashboard etc.
  • Managing parking management along with security.
  • Upkeep of the premises.
  • Ensuing all relevant checklists are being implemented.
  • Ensuring project is followed safety during the extension of project.
  • Coordination with the shop owners for CAM PT payment to keep the track of the same.
  • Briefing debriefing of the site staffs.
  • Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments.
  • Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required.
  • Ensuring the club house such as Gym, Yoga room, table tennis, terrace, swimming pool areas cleanliness is maintained.
  • Ensure the pantry replenishment done as when required.
  • Maintaining and processing attendance of site staff.
  • Ensuring fitout is being executed as per the fitout guidelines
  • Planning and execution of 52 maintenance calendar
  • Dealing with occupants queries in verbal/ written form MIS and Reporting
  • MIS generation and Reporting on daily, weekly fort night and monthly basis
  • Reconcile HK inventory, MEP consumable, STP consumables etc.
  • Prepare monthly management report for management review Brand and Relationships
  • Establish relations with developer, project team residents ability to perform
  • required role responsibility.

Employment Type: Full Time, Permanent

Read full job description

What people at Crest Property Solutions are saying

Duty Manager salary at Crest Property Solutions

reported by 1 employee with 18 years exp.
₹47.9 L/yr - ₹52.9 L/yr
997% more than the average Duty Manager Salary in India
View more details

What Crest Property Solutions employees are saying about work life

based on 23 employees
50%
74%
50%
100%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Crest Property Solutions Benefits

Soft Skill Training
Work From Home
Health Insurance
Job Training
Free Transport
Child care +6 more
View more benefits

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