Training Executive - RCM

Job Roles & Responsibilities

Conduct Training Sessions:

Deliver comprehensive training sessions for employees involved in Revenue Cycle Management, ensuring a deep understanding of relevant processes and compliance standards.

Training Material Development:

Create and update training materials, manuals, and documentation specific to Revenue Cycle Management procedures and best practices.

Needs Assessment:

Collaborate with management to assess training needs within Revenue Cycle Management team, identifying areas for improvement and skill development.

Adapt Training Methods:

Tailor training methods to address different learning styles and ensure optimal comprehension and application of Revenue Cycle Management strategies.

Feedback and Evaluation:

Provide constructive feedback to trainees, offering guidance for improvement. Evaluate the effectiveness of training sessions and implement enhancements as needed.

Call Calibration Sessions:

Attend internal and external call calibration sessions to ensure consistency in evaluating and scoring calls within the RCM team. Provide insights and feedback to enhance call quality.

Stay Updated:

Stay abreast of all updates, changes, and advancements within the Revenue Cycle Management domain. Keep training materials current and incorporate the latest industry best practices into training sessions.

Execution of Policies:

Demonstrate the ability to execute policies, processes, and procedures of the organization effectively within the training context.

Compliance Assurance:

Ensure full compliance with all company, departmental, legal, and regulatory requirements in the delivery of Revenue Cycle Management training programs.

Candidate Requirements

Experience:

Proven experience of 2+ yrs. with a focus on Revenue Cycle Management, preferably working as a Trainer role. Familiarity with Revenue Cycle Management processes, compliance standards, and industry regulations.

Preferred Qualification:

Graduate from any stream

Communication Skills:

Excellent verbal and written communication skills, with the ability to convey complex information in a clear and understandable manner.

Adaptability:

Ability to adapt training approaches to accommodate various learning styles and levels of expertise within the Revenue Cycle Management team.

Organizational Skills:

Strong organizational skills to manage training schedules, materials, and documentation effectively.

Team Collaboration:

Collaborate with management to stay updated on industry changes and ensure training programs align with current best practices.