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Director - Operations - RCM
Credence Resource Management
posted 10d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Develop the Operations strategy for the organization, keeping in mind the business requirements. Execute these innovative strategies to improve and secure business delivery
- Drive and lead all the RCM and collection operations functions effectively with process improvements of existing processes
- Performing operational due diligence for new prospective clients
- Manage onshore centers for Patient collections and Insurance billing
- Experience in project transition will be a value add
- Strong understanding of revenue cycle management and KPIs standards set to optimize insurance collection
- Strong understanding of all downstream revenue cycle offices and experience of handling entire functions of Healthcare RCM - Payment posting, AR Follow-up, Denial Management & Patient Billing (Voice & Non voice)
- Should have experience in expanding operations and work on prospect clients, RFPs, SOPs and DOU’s etc
- Ensure that the portfolio/s meets client and internal company performance benchmarks
- Actively develop the management capabilities and business acumen of direct reportees, and drives the development of team members, ensuring full and well- rounded team competency
- Knowledge of company policies and procedures to be able to provide the right answers to inquiries from all customers (both internal and external)
- Excellent analytical, verbal and written - communication and presentation skills
- Proficient in Excel and PowerPoint to create/read/analyze weekly reports, dashboards for both internal management and clients
- Strong interpersonal skills to be able to effectively relate with the public, patients, organizations and employees
- Staff development including training, coaching and competency assessment
- Motivate and lead a high performance management team
Employment Type: Full Time, Permanent
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What people at Credence Resource Management are saying
What Credence Resource Management employees are saying about work life
based on 573 employees
Strict timing
Alternate Saturday off
No travel
Night Shift
Credence Resource Management Benefits
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