Senior Manager - RCM

Job Role

• Develop and execute innovative strategies to improve and secure business delivery.
• Able to establish pilot A/R process and devise strategy to improve collections
• Strong understanding of revenue cycle management and KPIs standards set to optimize
  insurance collection
• Strong understanding of all downstream revenue cycle offices i.e. Payment Posting, AR
  Follow-up/Denial Management, & Patient Billing
• Understands the eccentricities of various provider specialties
• Ensure that the portfolio meets client and internal company performance benchmarks.
• Actively develop the management capabilities and business acumen of direct reporters, and
  drives the development of team members, ensuring full and well- rounded team competency.
• Ability to execute policies, processes and procedures of the organization.
• Demonstrate leadership skills with experience managing 5-10 Teams.
• Excellent verbal and written communication and presentation skills.
• Experience of performing annual performance review/appraisal
• Proficient in Excel and PowerPoint to create weekly reports, dashboards for both internal
  management and client
• Strong people management skills with fair understanding of required techniques to create
  win-win situation.
• Strong focus on Customer Service.
• Strong Employee Retention capabilities

Desired Skills

• Minimum 7 years of Medical Billing Experience is AR Follow-up and Denial Management Process
• Either presently working as Manager or minimum 2 years as an Assistant Manager
  10 years of experience in the BPO business
• Demonstrated leadership capabilities, including ability to organize and manage human
  resources to attain goals
• Willingness to work night shifts
• Expertise with MS Office tools like PowerPoint, Excel, etc.
• Preferred Qualification Any Graduate