AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
273 Cradlepoint Jobs
Senior Engineer- IP
Cradlepoint
posted 10d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting Change Request Implementation on IP based cloud nodes. Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases.
What you will do
- Actively Supervising of ITSM Ticket queues to maintain MTTR.
- Analytical skills like logical thinking, Problem solving handling assignments are mandatory.
- Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA).
- First point of contact for support of any alarm/event/KPI related issues.
- Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.).
- Ensure timely restoration of Services maintain MTTR for good customer experience high Service availability to maintain Service Level Agreement (SLA).
- Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function.
- Node health checks and backups trouble-shoot the deviation identified.
- Sharing details for MIR CSR to respective teams.
- End to End Network Understanding.
You will bring
- Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment routing.
- Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP.
- Telecom knowledge (2G, 3G, 4G Service Flow Interfaces).
- Minimum 1 certification on any Firewall (FortiGate/Juniper SRX/A10)
- Minimum 1 certification on any Router (CCNA/CCNP/JNCIP)
- Good Communication trouble-shooting skills.
- 8-16 years of relevant in IP Domain and virtualization technologies.
At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build never seen before solutions to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Senior Engineer roles with real interview advice
What people at Cradlepoint are saying
Senior Engineer salary at Cradlepoint
What Cradlepoint employees are saying about work life
Cradlepoint Benefits
Job Training Health Insurance Soft Skill Training 
Cafeteria 
Compare Cradlepoint with
Cisco
Juniper Networks
Aruba Networks
Fortinet
Palo Alto Networks
Extreme Networks
Riverbed Technology
F5 Networks
Check Point Software Technologies
VMware Software
Sterlite Technologies
Indus Towers
BT Business
Lumen Technologies
Redington
Nvidia
Colt Technology Services
Vindhya Telelinks
Tejas Networks
ITI
Recently Viewed
JOBS
Headsup B2B
No Jobs
JOBS
Danlaw Inc
No Jobs
JOBS
RSPL Group
No Jobs
JOBS
Schmersal
No Jobs
JOBS
Cummins
No Jobs
DESIGNATION
SALARIES
Foxconn
JOBS
Netflix
No Jobs
JOBS
Nexdigm
No Jobs
DESIGNATION
