Overall System Administration of Ericsson OSS-RC/ENM and multivendor EMS/NMS. Ericsson ENM/OSS exposure hands-on experience is a must.
Integration of Radio Core Network Nodes with OSS.
End to end troubleshooting for the issues related to OSS Platform, Fault Management, User Management, Software/Hardware Management, STS Management, and OSS applications i.e. C.N.A., OPS, CHA, ARNE, RNO, SMO, BSM, and Element Manager.
Integration of Radio Core Network Nodes with OSS. Perform release upgrades on live OSS Servers and roll-out. Trouble Ticket /Change Request handling as per SLA/WLA.
Customer Service Requests (CSR) handling (Analysis, Troubleshooting, and Corrective Maintenance) for the complex faults. To handle emergencies and on-call support (24X7).
Solution Management for Customized Business Object - Templates / Reports. Co-ordination with GSDC/PDU/PLM. Coordination with external suppliers for 3PP Hardware Support.
The skills you bring:
Degree/Diploma or equivalent experience or equivalent in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent.
Experience level 6+ years in Ericsson Network Manager (ENM) in OSS domain.
Hands on work experience on ENM product must require.