Intern

We are looking for motivated and detail-oriented interns to join our Network Operations Center (NOC) team. This role will primarily focus on monitoring our cloud infrastructure, managing incidents, and contributing to our operational excellence. It s an excellent opportunity to gain hands-on experience in cloud operations and incident management within a dynamic, fast-paced environment.

In this role you will be...

• Infrastructure Monitoring: Continuously monitor the performance and availability of our cloud infrastructure using industry-standard tools and dashboards.
• Incident Management:
• Respond promptly to alerts and incidents triggered by monitoring systems or tools like PagerDuty.
• Escalate critical issues to the relevant teams following established protocols.
• Assist in root cause analysis and documentation of incidents.
• Communication: Collaborate with engineering and operations teams to resolve issues and minimize downtime.
• Documentation: Update runbooks, logs, and incident reports to ensure accurate records are maintained.
• Learning & Improvement:
• Gain hands-on experience with monitoring tools, cloud platforms, and operational workflows.
• Contribute ideas for improving monitoring and incident management process

You Have Got What It Takes If You Have...

• Hands-on experience with real-world cloud operations and monitoring.
• Exposure to cutting-edge tools and technologies in the industry.
• Opportunity to work closely with experienced professionals in a collaborative environment.
• A deeper understanding of NOC processes and incident management best practices.
• If youre passionate about cloud infrastructure, eager to learn, and excited to contribute to mission-critical operations, we d love to hear from you!

• Currently pursuing degree in Computer Science, Information Technology, or a related field.
• Basic understanding of cloud technologies and networking concepts.
• Familiarity with monitoring tools, incident management systems, or platforms like PagerDuty is a plus.
• Strong problem-solving and analytical skills.
• Good communication and collaboration skills.
• Willingness to work in shifts, if required