Consultant- IT Expert

Roles and Responsibilities

• Assist in Developing or oversee the development of custom software solutions to streamline certification processes.
• Continuously monitor IT systems for potential security threats and vulnerabilities.
• Provide technical support to staff and other stakeholders, addressing hardware, software, and network issues.
• Develop and conduct training programs to educate users on IT systems, cyber security best practices, and new technologies.
• Create and maintain comprehensive documentation of IT systems, procedures, and user guides.
• Utilize data analytics tools to support decision-making processes and improve operational efficiency.
• Stay updated on the latest technology trends and assess their applicability to operations.
• Identify opportunities for process improvement and implement technology-driven solutions to enhance efficiency.
• Any other responsibilities related to project assigned by Project Manager/ Agency.