Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

CoreLogic

Compare

4.3

based on 23 Reviews

11 CoreLogic Jobs

Manager, Production Support and Engineering

CoreLogic

4.3

based on 23 Reviews

5-9 years

Noida

1 vacancy

Manager, Production Support and Engineering

CoreLogic

posted 14hr ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Data Analytics Social Media Marketing Microsoft Power BI Risk Management Production Support

+ 3 more

Job Description

Job Description:

In India, we operate as Next Gear India Private Limited, a fully-owned subsidiary of CoreLogic with offices in Kolkata, West Bengal, and Noida, Uttar Pradesh. Next Gear India Private Limited plays a vital role in CoreLogics Product Development capabilities, focusing on creating and delivering innovative solutions for the Property & Casualty (P&C) Insurance and Property Restoration industries.

While Next Gear India Private Limited operates under its own registered name in India, we are seamlessly integrated into the CoreLogic family, sharing the same commitment to innovation, quality, and client success.

When you join Next Gear India Private Limited, you become part of the global CoreLogic team. Together, we shape the future of property insights and analytics, contributing to a smarter and more resilient property ecosystem through cutting-edge technology and insights.

The Manager of Production Support and Engineering will lead and optimize the delivery of critical production support services. This role will manage priority incidents and production support processes in high-impact environments while collaborating effectively with cross-functional business and technology teams to ensure service excellence.

Key Responsibilities would include:

Own and resolve issues escalated by business users to ensure seamless operations.

Facilitate and lead technical troubleshooting for complex and high-visibility technology incidents, ensuring maximum system availability by engaging the appropriate teams and leaders.

Manage and lead a team responsible for production support of all priority incidents including escalations from clients.

Identify systemic client-impacting issues and escalate them to the appropriate teams .

Proactively identify and recommend opportunities to improve problem escalation, tracking, reporting, and resolution processes.

Collaborate with business and technology teams supporting other digital applications to ensure alignment and deliver consistent client experiences.

Develop and maintain effective relationships with partners and third-party suppliers involved in the delivery and support of digital platform s .

Ensure the timely creation, production, and maintenance of fiscal management reports, including new and ad hoc requests.

Lead and execute continuous improvement and compliance initiatives , DevOps practices, and Client Integrations .

Stay informed of organizational changes and assess their potential impact on processes and applications .

Job Qualifications:

Experience

10+ years of progressive experience in managing technology teams, preferably 24x7 production support teams.

Minimum 3 years of support in cloud-based data technologies.

Education

A BS in Computer Science or an equivalent degree is highly preferred.

Technical Expertise

Good knowledge of risk management, configuration management, and disaster recovery (SIGMA/ITIL).

Experience leading cloud operations teams using the following technologies Familiarity with SaaS, Infrastructure as Code ( IaaC ), Google Cloud Platform (GCP), MS Azure, Anthos, CI/CD pipelines, Java, Angular, PostgreSQL, or Microsoft stack.