Executive Experience Consultant

Were seeking an exceptional Executive Experience Consultant to join our elite team of customer engagement professionals. This is not a traditional program management role - its a strategic position where youll serve as a trusted advisor to both our valued customers and internal stakeholders, orchestrating high-stakes executive engagements that drive business transformation and accelerate growth.

Key Responsibilities:

• Design and execute sophisticated engagement strategies that align with both customer objectives and ServiceNows strategic priorities

• Develop deep understanding of customer business challenges and transformation goals to align to our compelling narrative arcs

• Partner with sales leadership to identify and capitalize on strategic opportunities within key accounts

• Drive thought leadership in executive engagement approaches and best practices

• Orchestrate strategic, complex pursuits that require adept technology-based problem-solving while delivering a "wow" white-glove experience.

• Orchestrate all aspects of the executive engagement from planning to flawless execution, ensuring every detail exceeds expectations.

• Develop strong relationships with C-level executives, becoming a trusted strategic advisor.

• Collaborate cross-functionally to integrate the latest product, industry and solution insights into impactful customer engagements that inspire and ignite.

• Capture and analyze data/feedback to continuously elevate the program experience.

• Align technology to storytelling to drive maximum impact through advising technology and speaker bureau on content delivery

• Exemplify ServiceNows innovative culture through your creativity and white-glove service delivery.

• Be a strong voice, owning your seat at the table to instruct and drive a successful program strategy.
• Create a culture of proactive sales partnership through ongoing alignment, communication and reporting.