Add office photos
Premium Employer
i
This company page is being actively managed by
Conduent Team. If you also belong to the team, you
can get access from
here
Conduent
Compare
All Filters
141 Conduent Jobs
Customer Experience Associate II
Conduent
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description:
- Performs business support or technical work, using data organizing and coordination skills.
- Performs tasks based on established procedures.
- In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile
- Expands skills within an analytical or operational process.
- Maintains appropriate licenses, training, and certifications.
- Applies experience and skills to complete assigned work.
- Works within established procedures and practices.
- Works with a moderate degree of supervision.
Functional Knowledge
- Has developed skillset in a range of processes, procedures, and systems.
Business Expertise
- Supports the achievement of company goals by integrating teams for the best outcome.
Impact
- Impacts a team through quality of services and information provided.
- Follows standardized procedures and practices and receives moderate supervision and guidance.
Leadership
- Has no supervisory responsibilities.
- Manages own workload.
Problem Solving
- Ability to problem solve, self-guided.
- Evaluates issues and solutions to provide the best outcome for the client and end-users.
Interpersonal Skills
- Exchanges information and ideas effectively.
Job Description
- Freshers who are interested in Voice Process (Inbound calls)
- Education Qualification Min. Intermediate/ 12 th / PUC / Graduate
- Good English verbal and written skills required.
- Preferred candidates willing to work with International BPO Industry
- Provide product and service information to customers.
- Identify and escalate issues to supervisors.
- Respond to customers issues on TAT.
- Willing to work in night shifts (US time zones)
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Experience Associate roles with real interview advice
What people at Conduent are saying
Customer Experience Associate salary at Conduent
reported by
7
employees
₹3
L/yr - ₹4
L/yr
11%
less
than the average Customer Experience Associate Salary in India
View more details
What Conduent employees are saying about work life
based on 2.6k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Conduent Benefits
Submitted by Company
State of the art offices An inclusive work environment Professional Learning & Development Employee Programs Health and Welfare Paid Time Off
Submitted by Employees
View more benefits 
Compare Conduent with
Wipro
Compare
Genpact
Compare
Tech Mahindra
Compare
HCLTech
Compare
Infosys
Compare
TCS
Compare
Accenture
Compare
Capgemini
Compare
Cognizant
Compare
IBM
Compare
Teleperformance
Compare
Concentrix Corporation
Compare
iEnergizer
Compare
WNS
Compare
Infosys BPM
Compare
Conneqt Business Solutions
Compare
Quess
Compare
HGS
Compare
Omega Healthcare
Compare
Firstsource Solutions
Compare
Similar Jobs for you
German Language Specialist, Bangalore
2-7 Yrs
₹ 3 - 6.5L/yr
Bangalore / Bengaluru
Share an Interview