Cloud Engineer

We re Concentrix. A new breed of tech company Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
Challenge Conventions
Deliver outcomes unimagined
Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

• Hands-on design and implementation knowledge of AWS Cloud services and features, such as EC2, S3, Lambda, VPC, IAM, CloudFormation, CloudWatch, Load Balancers, Route53, etc.
• Ability take command of production issues and troubleshooting through layers of CDN, WAF, application logic, including web services and APIs.
• Strong problem-solving and troubleshooting skills, navigation in/around site setup and teardown, and cloud AWS based infrastructures.
• Use of Terraform to integrate with other AWS services and third-party tools, such as Gitlab, Jenkins, Ansible, Docker, etc.
• Advanced understanding of the principles and practices of DevOps, such as continuous integration (CI), continuous delivery (CD), agile, lean, etc.
• Experience in using various DevOps tools and technologies, such as Git, GitHub, Gitlab, Jenkins, Ansible, Docker, Kubernetes, etc.
• WAF Implementation: Design, configure, and deploy Web Application Firewalls to protect web applications from a range of security threats, ensuring optimal performance and minimal impact on legitimate traffic
• Akamai Configuration: Implement and optimize Akamai solutions, including CDN (Content Delivery Network) services, caching configurations, and DDoS mitigation strategies
• Security Policy Development: Create and customize security policies for WAF to address specific application vulnerabilities and compliance requirements
• Incident Response: Monitor security events, analyze WAF logs, and respond to security incidents in a timely manner
• Collaborate with the incident response team to investigate and mitigate security threats
• Performance Optimization: Continuously assess and optimize WAF and Akamai configurations to enhance security posture while minimizing impact on application performance
• Responsible for production implementation and support activities. Good communication skills. Team Oriented and can work independently.
• Forward thinking, independent, creative, self-sufficient and go-getter, who can work with less documentation.
• Good experience in working with Agile/Scrum teams and Agile development environments.

• Hands-on proficient in scripting languages, such as C-Shell, Bash, Python, Ruby, etc.
• Hands-on proficient in programming languages, such as Java, Javascript, Python, Ruby, etc.
• Hands-on proficient in design patterns w/ programming languages, such as Java, Javascript, Python, Ruby, etc. - data structures and modern web stack.
• AWS Certified DevOps Engineer, AWS Certified Solutions Architect, Terraform Associate, etc.
• Terraform functional development to create, manage, and update cloud infrastructure using code and integrations.
• Writing and maintaining Terraform modules, variables, and state files.