Data Operations Analyst

About the Role

We are looking for a Data Operations Analyst that will be responsible for debugging and improving key performance metrics within the Revenue Cycle Managment (RCM), patient verification and benefits process. The ideal candidate will have a strong background in critical thinking, data analysis, and a strong understanding of U.S healthcare revenue cycles.

What You'll Do:

• Data Verification:
• Validate that revenue transaction reports are accurately ingested from EHR systems.
• Perform detailed data comparisons between source EHR data and ingested data
• Quality Assurance Testing:
• Develop and execute test plans, test cases, and test scripts for data ingestion processes.
• Identify, document, and track data discrepancies and defects.
• Mathematical Analysis:
• Apply basic mathematical principles to assess data accuracy and financial calculations.
• Ensure numerical data integrity in financial reports and transactions.
• Process Improvement:
• Collaborate with the development team to improve data ingestion processes.
• Recommend enhancements to QA methodologies and tools.
• Documentation:
• Maintain comprehensive documentation of QA activities, test results, data mappings, and mathematical calculations.
• Prepare reports summarizing QA findings and present them to stakeholders.
• Cross-Functional Collaboration:
• Work closely with IT, finance, and operations teams to ensure data integrity.
• Participate in meetings to discuss QA results and coordinate remediation efforts.
• Compliance and Standards:
• Ensure all data handling complies with HIPAA and other regulatory requirements.
• Stay updated on industry best practices related to data quality and EHR systems.

What You Should Have:

• Bachelors degree in Information Systems, Computer Science, Mathematics, Healthcare Informatics, or related field.
• Minimum of 3 years of experience in quality assurance or data analysis.
• Familiarity with healthcare revenue cycle and financial reporting. Understanding of healthcare compliance standards and regulations.
• Advanced proficiency in Microsoft Excel, including advanced functions like VLOOKUP, pivot tables, macros, and data analysis tools. Experience with complex data modeling and automation is a huge plus
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Strong mathematical, statistical, and analytical skills to handle financial data.
• Experience with automated testing frameworks, QA tools and methodologies
• Effectively communicate complex data insights to diverse stakeholders in a clear, understandable, and actionable way.
• Possess experience with databases, including proficiency in SQL skills, and demonstrate the ability to research and manipulate complex, large datasets.
• Willing to work in India Night Shifts – (US Day shift EST to PST time zones)

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector.
• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil.
• Incredible Growth: Prior to our merger in late 2023, Commure + Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly.
• Competitive Benefits: Unlimited PTO, medical, dental, vision, excellent maternity and paternity paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.