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65 Communications Test Design Jobs

Desktop Support Engineer - HSBC -Gurgaon

2-7 years

₹ 1 - 3L/yr

Noida, Gurgaon / Gurugram, Manesar

1 vacancy

Desktop Support Engineer - HSBC -Gurgaon

Communications Test Design

posted 22d ago

Job Description

Role & responsibilities

Responsibilities

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with users to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

Requirements and skills

  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows OS environments
  • Working knowledge of office automation products and computer peripherals
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude
  • Must have certification in Hardware and Networking.





Employment Type: Full Time, Permanent

Read full job description

Communications Test Design Interview Questions & Tips

Prepare for Communications Test Design Desktop Support Engineer roles with real interview advice

What people at Communications Test Design are saying

3.1
 Rating based on 5 Desktop Support Engineer reviews

Likes

Good team Work in Punjab

Dislikes

Office Staff not supporting, (HR)

Read 5 reviews

Desktop Support Engineer salary at Communications Test Design

reported by 26 employees with 2-10 years exp.
₹2.5 L/yr - ₹4 L/yr
24% more than the average Desktop Support Engineer Salary in India
View more details

What Communications Test Design employees are saying about work life

based on 361 employees
51%
41%
47%
98%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Communications Test Design Benefits

Job Training
Soft Skill Training
Free Transport
Cafeteria
Health Insurance
Team Outings +6 more
View more benefits

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