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Financial Crime Operations Manager
Commonwealth Bank of Australia, India
posted 14d ago
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Flexible timing
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Job Description
Organization:
Job Title: Financial Crime Operations - Manager
Location: Bangalore
Business & Team: RACO Team
Impact & contribution:
Ensure that all AML/Sanctions/KYC/TM processes continue to provide an effective control environment that is consistent with regulatory requirements and banks expectations.
Reporting lines: Reporting to Operations Senior Manager
Roles & Responsibilities:
Training Program Development:
- Design, develop, and deliver comprehensive KYC training programs for employees at various levels.
- Stay updated on industry best practices and regulations to incorporate into training modules.
Experienced KYC Training:
- Conduct specialized training sessions for experienced professionals in the KYC domain, focusing on advanced concepts and practical applications.
- Provide mentorship and guidance to junior trainers within the team.
Content Creation:
- Develop engaging training materials, including presentations, case studies, and assessments, tailored to the needs of experienced KYC professionals.
- Collaborate with subject matter experts to ensure accuracy and relevance of training content.
KYC Process Improvement:
- Work closely with KYC operations teams to identify areas for process improvement and incorporate relevant insights into training programs.
- Provide feedback on the effectiveness of training initiatives and suggest adjustments as needed.
Assessment and Evaluation:
- Create assessments and evaluation metrics to measure the success and impact of training programs.
- Analyze training outcomes and provide recommendations for continuous improvement.
Essential Skills:
- At least 10 years of relevant experience in business management, operations, or a similar field.
- You have creative skills to articulate the processes through different tools (visual e. g. Power point presentation as well as written e. g., Confluence, Microsoft word etc.)
- Focus on quality and customer service.
- Decent product understanding and experience of digital KYC trends, processes, and regulations.
- Should be a good team member who is decisive, goal-oriented and proactive!
- Highly data driven and good capabilities in Excel.
- Implemented operational efficiencies in your profile and have worked towards automation of processes (e. g., documentation review).
- You have Tech mindset and comfortable with change, ambiguity, debate, conflict.
- Multi-tasker who can manage multiple streams of work concurrently.
- Proven record of managing various stakeholders (Internal as well as external) to get things done
- Willing to work in a shared shift pattern.
- Leadership Roles Proven experience in leadership roles, managing teams and projects
Education Qualifications:
- Bachelors degree in Finance, Accounting, or Business.
- A master s degree (e.g., MBA) or other advanced degrees can be advantageous.
Employment Type: Full Time, Permanent
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What people at Commonwealth Bank of Australia, India are saying
Rating based on 4 Operations Manager
reviews
Anonymous · BFSI, Investments & Trading
in Bangalore / Bengaluru
Likes
Perks and benefits
- Salary - Good
Dislikes
No vision and planning
- Skill development - Poor+4 more
Operations Manager salary at Commonwealth Bank of Australia, India
reported by
17
employees
with 10-16
years exp.
₹18
L/yr - ₹30
L/yr
130%
more
than the average Operations Manager Salary in India
View more details
What Commonwealth Bank of Australia, India employees are saying about work life
based on 503 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Commonwealth Bank of Australia, India Benefits
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