Plant Quality Manager / Head

Organization

Please refer to the document Comau Standard Roles by Function/Sub-Function” (Employee Portal-Comau Standard Roles Card)

Summary

Manage all aspects of Manufacturing Quality Program to meet, quality targets consistent with customer needs, timing, and the long-term success of the organization. Manage/support one or more project teams consisting of cross-functional team members in the development & implementation of Quality Control in the Manufacturing Plants. Define and communicate clear Quality Control deliverables and performance targets so quality KPIs for manufacturing and superior customer satisfaction are evident and supported by data. Emphasize ‘Zero Defect’ mindset in all aspects of Process & Product Quality development to ensure all activities involving supplier, manufacturing plants customer relationships have clarity and focus about highest expectations of quality product

Duties and Responsibilities

(these are the positions essential duties and is not an all inclusive list)

Main areas of responsibilities are:

• Quality Control interface of Site Managers within the Region

• Management of QC inspection at Customer Site during Commissioning phase until Customer Buy-Off in coordination with Product Quality

• Oversee data collection, data analysis and development & display of critical QC parameters in key manufacturing operations impacting Quality.

• Responsible for controlling Incoming Supplier Quality, quality of parts manufactured at the site and ensuring customer ‘buy-offs’ proceed flawlessly.

• Reporting of Quality Performances (Kpi) of the installation of the Product in the Sites

• Management of Non-Conformances (NC) of the Sites until implementation of containment action (curative level) using WCM methodology techniques and tools.

• Use various customer specific problem solving tools & methodologies and reporting formats i.e. 8-D, 6-Sigma, DMAIC, PDCA etc. and, WCM tools.

• Manage and oversee work of Quality Engineer, Quality Inspectors and other personnel in the Quality department as required or assigned.

• P-Processes knowledge and involvement.

Knowledge & Skills

 Quality philosophies – Basic principles and practices

 Management Systems standards

 Comau Quality Foundations

 Quality KPI (Key Performance Indicators)

 Quality-specific IT tools

 Management System Auditing Skills

 Supplier Auditing Skills

 General knowledge of WCM QC-Pillar

 Problem Solving: Defect analysis and prevention,

 Advanced Problem Solving

 Reliability and Risk Management

 Customer specifications (Technical and Regulatory)

 Control Plan

 Measurement System Analysis (MSA)

 Metrology - Traditional measurement tools

 Metrology - CMM

 Metrology - Laser interferometry

 Outline of Product Development Process / Milestones and Quality Gates management

 Specific Technologies Know-how - Machining Fundamentals

 Specific Technologies Know-how - Fluidic / Pneumatic Fundamentals

 Specific Technologies Know-how - Welding processes

 BU specific know-how according to the products manufactured in the plant:

• Robotics Products Know-how

• Metalcutting Products & System Know-how

• Automation Systems - Body Assembly Products & System Know-how

• Automation Systems - Powertrain Assembly Products & System Know-how

 General knowledge of World Class Manufacturing

 General-purpose IT tools

 Experienced in interacting with cross-functional team members to achieve alignment and commitment to keep quality as the most important program deliverable.

 Evaluate manufacturing feasibility decisions with Cost of Poor Quality and customer satisfaction as top priorities.

 Knowledge of Non-conforming Material Reporting (NCR) process.

 Understanding of Manage the Change Process as it affects product quality and manufacturing process feasibility.

• Knowledge & familiarity with Online Project Open Issues Matrix

• Functional knowledge and skills for effective use of Project Scheduling tools (MS Project, other)

• Possess a thorough understanding of the customer’s processes and organization structure.

• Working knowledge of the customer product

• Preferred understanding and working knowledge of Statistical Process Control and Lean 6-Sigma knowledge.

• If in BU scope, knowledge of Standard Product development methodologies:

• Supplier Quality / AIAG documentation about APQP/PPAP

• Experienced in APQP and knowledgeable of designing quality during product development cycle.

Behavioral Competencies

• Meeting Customer needs

• Business Awareness

• Personal Relationships

• Managing Relationships

• Communication

• Personal Organization

• Influencing Others

• Strategic Approach

• Forward Planning

• Decision Making

• Quality Consciousness

Qualifications

• Education :

• Key Cultural Competency Factors.
• Bachelor of Science in Engineering or Business degree required and extensive organization and industry experience.
• PMP/Quality Certification preferred

• Previous experiences

• A minimum of 3-5 years Product or Process Quality Management experience in the automotive or allied industry

• Languages

• English: intermediate