Walk-In For Investor Accounting /General Ledger /Bank Reconciliation

Job Title - Senior Process Executive / Subject Matter Expert / Team Lead

Objectives

The Mortgage Investor Reporting Analyst plays an important role in the organization by performing several activities related to the Loan Servicing functions. The role is primarily responsible, under general supervision, for performing several reporting related tasks in support of the department, such as, remittance reporting, balancing, preparing reports, maintaining accurate records, identifying payment discrepancies, providing analysis, etc.

The Mortgage Investor Reporting Analyst is responsible for the accurate and timely reporting and remittance of mortgage payments to the investors in their assigned portfolio. They are required to review remittance reports, ensure the data is accurate, and adjust where necessary. The movement of funds internally is of vital importance to ensure that bank accounts have the required funds and ready to be wired or drafted.

Analyzes remittance reports/data tape and adjusts the data and report format based on industry guidelines and investor requirements and prepares the corresponding wire. Reviews and reconciles various custodial bank accounts to ensure outstanding items are cleared. Analyzes accounting issues that occur due to system errors and suggests corrections to Strategy to prevent future occurrences.

The associate is expected to process items accurately and optimally in accordance with laid down procedures and maintain requisite standards of quality and productivity. He/she will report to the Team Leader, who will be the first point of contact for any issues, questions, or concerns.

Key Result Areas (KRAs)

Leadership:

• The SME is responsible for maintaining constant process knowledge in the team.
• Responsible for maintaining and documenting all updates received from the business area.
• Will be a part of clients calls as required and will be responsible to update the teams alongside the Supervisors.
• Responsible for cascading / providing training on new updates to all team members.
• Responsible for conducting the knowledge check.
• Responsible for suggesting and driving process improvements.
• Should have multi-tasking skills as a Trainer / QC / Processor and will conduct refresher trainings / handle Quality sessions on a need basis.
• Monitor and coach underperformers to improve their quality and efficiency.
• To be a part of the regular production and produce agreed numbers.
• Address and ensure resolution on all process related queries of the team members.

US Mortgage Investor Reporting Experience

• Knowledge of Actual/Actual, Schedule/Actual, Schedule/Schedule, Supplemental reporting, and remittance validation of Private and GSE Investors.
• Strong knowledge and proficiency with investor reporting principles and concepts, including debits and credits, cash flow requirements, bank reconciliations, etc.
• working on investor relations activities, including reviewing financial statements, preparing analysis reports, compiling information on loan payments, research, reporting and related responsibilities.
• Competent in processing mortgage funding transactions and payments, completing wire transfers and ACH transfers.
• Ensure data accuracy between remittance reporting and servicing records.
• Responsible for performing reconciliations and analysis for the Investor Reporting Group
• The specialist will a) Assist in month end close activities including booking of journal entries, remitting investor funds, and compiling investor monthly servicing reports b) Assist in audits and other ad hoc requests.
• Validation of classification of transaction as remittances, wires, advances per transaction description and verify backup in servicing system.
• Verify all bank activity with servicing records and mapping of all collections with remittances made to the Investor.
• Verify the bank activity with the servicing system at loan level and any discrepancies in the transactions are validated with backup in servicing system
• Verify funds owed and available for investor principal and interest remittances, and advance funds when necessary.
• Respond to routine investor inquiries and audits, escalating if necessary.

Qualification:

• Graduate in any discipline.
• 4+ year of Experience in Mortgage Loan Servicing preferably Investor Reporting/Investor Accounting

General:

• Work independently in a fast-paced, deadline-driven environment.
• Highly organized with the ability to manage multiple priorities, strong sense of urgency

and responsiveness.

• Strong detail orientation and highly organized; follows through on all open issues.
• Apply analytical skills and sound judgment to assess impact on borrowers, investors,

and company.

• Proven excellent reporting, letter preparation, group presentation and other related

communications skills.

• Sound judgment, ability to think critically.
• Intermediate to advanced math and Excel skills.
• Ability to use a 10-key by touch quickly and accurately.
• Must work the days and hours necessary to perform all assigned responsibilities and

tasks.

• Must maintain courteous, professional, and effective working relationships with employees at all levels of the organization, customers, vendors and/or any other representatives of

external organizations.

• Communicate information and state problems or challenges to be resolved in a clear,

concise, courteous, nondiscriminatory and professional manner, and be able to provide

clarification if necessary.

• Must be capable of adapting, with minimal or no advance notice, to changes in how

business is conducted and work is accomplished, with no diminishment in work

performance.

• Actively participate in quarterly performance meetings; meet or exceed all performance

metrics.

• Follows company policies and procedures.
• Perform other duties as required.

Skill Sets

• Typing speed of 20 - 30 words/min with 98% accuracy.
• Good analytical skills, research knowledge and decision making.
• Knowledge of Ms-office(Excel)
• Good written and spoken communication skills.
• Ability to work in shifts (A/B/C)
• Willing to work 5 days a week.
• Willing to work from Office
• SQL or other database reporting experience preferred.
• Knowledge of basic accounting principles and practices.
• Solid analytical skills, particularly regarding assessing the probability and impact of an internal control weakness.
• Proven ability to build strong relationships with stakeholders, learn quickly, be flexible and think strategically.
• Strong communication skills to interact with Senior Management and other business units.
• Working understanding of operational risks and related controls.
• Strong organizational and time management skills necessary.
• Ability to manage multiple tasks and shift priorities as appropriate to meet reporting deadlines and maintain reporting accuracy and analysis abilities with strong attention to detail.
• Self-motivated with strong attention to detail and excellent organization skills.