Team Manager

Service Delivery Manager / Deputy General Manager

Qualification

Graduate/Post Graduate in Mathematics/Statistics/Applied Statistics/Computer Science/Life Sciences

Responsibility

Business / Customer

• Act as SME for team members in resolving any technical and operational issues.

• Good understanding of the domain and related processes.

• Independently interact with client and handle/address any queries from client.

• Proactively address issues.

Technical

• Programming in SAS for analyzing data and producing Safety and/or Efficacy Tables, Listings and Figures in specified formats as per specifications and in accordance with Statistical Analysis Plan (SAP).

• Creation and review of programming specifications.

• Programming in SAS for creation of derived data sets/ADaM as per the specification document.

• Performing quality checks for all the reports generated by team members, validation of new/ modified SAS programs and macros.

• Ensure the study team is trained on Study documents before initiation of study (as assigned).

• Ability to understand and write complex statistical programming specifications and guide/support other team members in task execution.

• Work across cross functional teams to resolve any technical and delivery issues thus ensuring quality of deliverables within stipulated timelines.

• To assist management team in providing status and metrics on deliverables, resource utilization, productivity and quality of deliverable.

Compliance

• Adherence to SOPs and GPP.

• Ensure teams compliance to organizational policies and procedures.

People / Team Management

• Plan and Manage timelines for assigned projects for self and team Be responsible for day to day progress of work.

• Responsible for performance management of team through goal setting and periodic reviews provide input into the learning and career plans for team members.

• Ensure completeness of individual training records/ log and update their training plan as per role requirement/s.

• Mentor, Coach junior biostatisticians in statistical aspects of clinical trial Contribute to and participate proactively in knowledge sharing sessions.

• Manage employee retention.

• Contribute to Recruitment activities as required.