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8 Cogneesol Jobs
Process Associate
Cogneesol
posted 12hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Responsibilities:
- Process claims in line with required service standard and in accordance with delegated authority.
- Collate information from correct sources to assess ensuring accurate and fair assessment of all claims.
- Challenge any anomalies including declining all invalid claims.
- Communicate effectively with customers, representatives and veterinary practices to manage expectations throughout the claims process.
- Pro-actively managing caseloads.
- Manage multi-channel correspondence across emails, post and telephone calls.
- Effectively manage claim cost.
- Organise, record and distribute incoming correspondence through multiple channels efficiently.
- Update and maintain policy records accurately
- Liaise with both internal and external customers via telephone and email.
- Maintain an appropriate level of knowledge regarding products, procedures, service, system and frameworks.
- Any other tasks deemed appropriate by the Line Manager.
- Willingness to learn the intricacies of Claims.
- Excellent verbal and written communication skills.
- The ability to prioritise workloads and meet deadlines.
- Attention to detail.
- To be pro-active and self-motivated.
- Experience in handling of insurance claims.
- Excellent attention to detail.
- Strong written and verbal communication skills.
- Ability to build and maintain positive relationships with all customers, colleagues and members of management.
- A professional and proactive customer focused outlook with a passion to demonstrate a high level of customer service.
- To be Pro-active and self-motivated
- Knowledge and experience of Insurance Industry, as well as an understanding of Claims.
Employment Type: Full Time, Permanent
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What people at Cogneesol are saying
Rating based on 4 Process Associate
reviews
Anonymous · BFSI, Investments & Trading
in Mohali
Likes
Worst TL & Manager No one cares about talent or hardwork
Dislikes
A lot of favouritism and unprofessional management in Insurance
- Salary - Poor
+6 more
Process Associate salary at Cogneesol
reported by
45
employees
₹1.9
L/yr - ₹3.5
L/yr
11%
less
than the average Process Associate Salary in India
View more details
What Cogneesol employees are saying about work life
based on 111 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Cogneesol Benefits
Submitted by Company
Inclusive Work Culture Global Client Exposure Job Security Professional Growth Opportunities
Submitted by Employees
View more benefits 
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Cogneesol Mohali Office Location
Mohali, Punjab Office
D 253, Phase, 8A, Industrial Area, Sector 75
Mohali, Punjab
160055
160055
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