International Sales Advisor/ Uk Shifts / Retention

Hi there!
We are urgently hiring Customer Service Executives for International (UK) Voice Process!

Immediade Joiners Required

Responsibilities:

• Need to convert inbound calls into sales by upselling and cross-selling
• Troubleshoot issues and provide solutions to ensure customer satisfaction.
• Develop product knowledge to offer accurate information and support.
• Resolve complaints effectively without escalation.
• Identify sales opportunities and upsell products.
• Maintain detailed records in the CRM system.
• Adhere to compliance and performance standards.
• Work flexible rotational shifts (including UK shifts).
• Meet daily productivity targets and break schedules.

Requirements:

• Excellent communication skills in English.
• Experience in telecom customer service and upselling is a plus.
• Strong problem-solving and interpersonal skills.
• Ability to adapt to changing shifts and business needs.
• Must live within the organizations transport boundaries.

Perks:

• Comfortable UK Shift (Window from 1:30 PM to 1:30 AM)
• High Amount of performance-based incentives.
• Odd Hours cab facility.
• Worklife balance - 5 days working, UK shifts (Day shifts)
• Growth Opportunities within the organisation.
• Pilot Batch

Interested Candidates can reach out to us :

8076441604, Tanya.sagar@cogenthub.com