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L2 Customer Support
Coforge
posted 12d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
3+ Years of experience in customer complain and queries handling.
Good in writing Oracle SQL queries
Good understanding of Banking (mainly retail banking)
Very Good in communication ( verbal and written).
Very good in Analysis. Should be able to analyse complaints raised by customer and send proper response to them.
Should be able to identify pattern of issues and coordinate with Dev team to get it fixed.
Employment Type: Full Time, Permanent
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Coforge Benefits
Flexible choice of pay components Company Paid Mediclaim, AD&D and life Higher Education Sponsorship Wedding allowance, Investment seeding for child birth, Executive health checkups 
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