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SENIOR ASSOCIATE - DATACENTRE SERVICES
5-10 years
₹ 3.2 - 11.78L/yr (AmbitionBox estimate)
New Delhi
SENIOR ASSOCIATE - DATACENTRE SERVICES
Coforge
posted 6hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Should be ready to work in 24x7 support operations.
- Must be ready to work from office mode from the work location (Coforge or Client Office).
- Should have good communication skills, both verbal and written.
- Must have hands-on experience in handling L3-level support for different versions of Linux OS. RHEL 6.0-9.0 and VMware Virtualization in a complex environment for DC -DR Environment.
- Should have hands-on experience in handling Chassis, Blades/Rack Servers Foresight Interconnect, etc.
- Should be able to own and troubleshoot the production-related issues and escalate to respective OEM/Tech Support (as and when required).
- Hands-on experience in Patch deployment, Storage LUN allocation/deallocation, network configuration
- Should be able to work on OS hardening and security policy deployments.
- Work on new requirements and create, migrate, and modify VMs as and when needed.
- Participated and troubleshoot Major Incidents applied solutions and submitted root cause analysis to the client against all production-impacting incidents.
- Identify and apply the permanent fix for all production-impacting incidents.
- Prepare Knowledge Articles for all regular maintenance activity and Major incident resolution cases.
- Work on the Service Requests and ensure requests are fulfilled timely and as per requirements.
- Regular upgrade of device versions as per OEM recommendations and ensure devices version is always maintained to N-1 or most stable versions.
- Regular review of configurations and remove unwanted network policies/contracts in consultation with Client SPOCs.
- Apply ITSM Practices and make sure Incidents, Changes, and Problems are handled as per ITIL Guidelines.
- Adhere to the client security policy, review vulnerabilities, and apply mitigation.
Employment Type: Full Time, Permanent
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What people at Coforge are saying
Rating based on 120 Senior Associate
reviews
Anonymous · Engineering - Hardware & Networks
in Noida
On time salary Work life balance
- Salary - Good+3 more
Senior management culture is very poor. They are busy with their promotions and own business. If required they will push all blame to junior to play safe side game. You will get good words but not increment. Never you will get opportunity. Just for eyewash they will give you unproductive trainings but you will never get any opportunity. Lot… lot… lot..of things dislike
- Promotions - Bad
Senior Associate salary at Coforge
What Coforge employees are saying about work life
Coforge Benefits
Flexible choice of pay components Company Paid Mediclaim, AD&D and life Higher Education Sponsorship Wedding allowance, Investment seeding for child birth, Executive health checkups 
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