Senior System Engineer - Storage Administration (5-10 yrs)

Role : Specialist System Engineer Storage.

Exp : 5+ Years.

Locatio : OnSite (Bangalore).

Notice Period : Immediate to 15 Days.

Responsibilities :

- Provide recommendations to improve the NAS infrastructure , and address / mange critical issues and root cause analysis.

- As a Storage administrator, ensuring stable Production on Infrastructure, maintaining resiliency, and managing disruptions is your top priority.

- As an Agile team member, embrace changing requirements, prioritize customer satisfaction through timely delivery, and utilize Scrum ceremonies for collaborative planning within team goals.

- Own tasks, adapt to flexible working hours during launches, and actively participate in key forums for team goals.

- In Operation management, handle ITSM via INC/CHG/ALERT/REQ as per defined SLAs.

- Should be open to work on 24x7 environment to manage Production stability and operations to be executed during Non-business hours.

- Monitor and update Capacity Management with advanced competencies in NetApp technology.

- Good to have Intermediate skills in DEVOPS and opensource tools.

- Aware of cloud services and market trends on Cloud storage to contribute value to the automations.

Qualifications :

- Expertise in NetApp AFF storage technology and installation of new NetApp clusters to the Production for regular scaleup of Infrastructure.

- Expertise in NetApp provisioning and snap mirror replication for both CIFS and NFS.

- Hands on experience in ONTAP firmware update on NetApp clusters.

- Experience in troubleshooting Level 2/3 issues on the NetApp filers in SAN and NAS environments.

- Exposure to Cisco SAN Switches and intermediate troubleshooting skills.

- Exposure to managing NetApp storage related errors and hardware failures and vendor management.

- Experience in Preparation of Production referential like Runbook, Disaster recovery scenario management, managing operations on storage clusters.

- Ability to plan , manage and coordinate new feature designing and development as well as run activities.

- Exposure to Incident management, configuration management and capacity Management.

- Exposure to Develop and maintain standard metrics for service performance analysis , component reports and service reports , based on Customer requirements.

- Applied knowledge in the administration of windows and Linux servers.

- Good knowledge on ITIL and experience on handling incident / change / problem on regular basis.

- Good in Technical Documentation and design process and standards.

- Expert on Critical incident management and SLA management.

- Proven track record in the implementation and execution of documented support processes and can direct others in same.

- Intermediate level experience in Python scripting and automation.

- Good to have knowledge on cloud storage basics and market trend for storage services.

- Enthusiast who focuses on regular upskilling and share the knowledge with colleagues.

- Mentoring new team members and work towards team's success.

Mandatory Skills :

- Clustered Data ONTAP Installation and Configuration NetApp Administration Volume management, network management, Capacity management CIFS & NFS storage management Data protection features on NetApp in depth knowledge.

- NetApp Administration.

- CIFS/NFS/LUN.

- Snapmirror.

- SnapVault.

- ONTAP C Mode.

- Python Scripting.