Customer Support Representative

Greetings from COEQUAL GROUP OF COMPANIES!

Interested Candidates Can Come for "Walk-in-interview" to below mentioned OFFICE ADDRESS:

COEQUAL INFOTECH

#101, 'A' Block, "Sarovar Mansion" 1st Floor, Dodda Banaswadi Main Road, Annaiah Reddy Layout, Banaswadi, Bengaluru - 560 043.

Email: hr@coequalservices.com. Phone# +91 9606456981 / +91-080-29909931 / 32

Job Description: Sales Representative Water Treatment Process

The Sales Representative for Water Treatment Process is responsible for driving sales growth by identifying and nurturing relationships with clients who need water treatment solutions. This role requires a combination of technical knowledge, strong interpersonal skills, and a passion for delivering customer satisfaction. The individual will work closely with customers, engineers, and operations teams to provide tailored solutions for water treatment challenges.

Key Responsibilities

• Sales and Business Development:
• Identify and target potential clients in industries such as manufacturing, agriculture, hospitality, healthcare, and municipalities.
• Develop and implement effective sales strategies to achieve and exceed revenue targets.
• Conduct market research to identify trends, opportunities, and competitors.
• Client Relationship Management:
• Build and maintain strong relationships with customers, ensuring trust and long-term partnerships.
• Provide ongoing support and technical advice to clients, addressing their water treatment needs effectively.
• Conduct site visits to assess client requirements and offer tailored solutions.
• Technical Consultation:
• Understand the technical aspects of water treatment processes, including filtration, chemical treatment, and equipment operation.
• Collaborate with technical teams to create customized proposals and solutions.
• Provide product demonstrations and technical presentations to clients.
• Quoting and Proposal Development:
• Prepare detailed quotations and proposals, including cost-benefit analyses and ROI presentations.
• Negotiate terms and conditions to close sales while maintaining profitability.
• Training and Product Knowledge:
• Stay updated on industry trends, new technologies, and company offerings in water treatment.
• Train clients and end-users on the operation and maintenance of water treatment equipment.
• Reporting and Analysis:
• Maintain accurate records of sales activities, client interactions, and pipeline opportunities in the CRM system.
• Generate regular sales reports to monitor progress toward goals and identify areas for improvement.

Qualifications and Skills

• Education:

Bachelor's degree in Environmental Science, Chemistry, Engineering, Business, or a related field (preferred).

• Experience:
• Proven experience in technical sales, preferably in water treatment, industrial equipment, or a related field.
• Understanding of water treatment technologies and processes.
• Technical Skills:
• Strong knowledge of water chemistry, filtration systems, and process optimization.
• Proficiency in using CRM tools and MS Office Suite.
• Interpersonal Skills:
• Excellent communication and presentation skills.
• Strong negotiation and problem-solving abilities.
• Customer-focused mindset with the ability to build lasting relationships.
• Other:
• Willingness to travel extensively to meet clients and attend trade shows or industry events.
• Valid driver’s license.

Key Performance Indicators (KPIs):

• Sales revenue and growth in assigned territory or market.
• Number of new accounts acquired.
• Customer retention and satisfaction levels.
• Timeliness and accuracy of proposals and quotations.

Job Types: Full-time, Permanent