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19 CloudifyOps Jobs

IT Support Engineer

3-5 years

Bangalore / Bengaluru

1 vacancy

IT Support Engineer

CloudifyOps

posted 4d ago

Job Description

  • Experience in working in IT helpdesk teams
  • End user IT Support for hardware and software management, Inventory management, User accounts management.
  • Address user tickets regarding hardware, software and networking - especially handling escalations and providing the right solution to End-user.
  • Networking management such as Routing,switching and Firewall.
  • Remote Support for Upgrading, installing, and configuring new hardware and software to meet company objectives and security requirements.
  • Customize Operating systems to adhere to company standard Images
  • Record technical issues and solutions in tickets
  • Direct unresolved issues to the next level of support personnel
  • Follow up with end users to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals
  • Configure and maintain a companys Laptop,networkand IT infrastructure including Access Card Issues,Asset Management and admin related tasks.
  • Track User creation, Deletion and updation

Employment Type: Full Time, Permanent

Read full job description

Prepare for Information Technology Support Engineer roles with real interview advice

What people at CloudifyOps are saying

5.0
 Rating based on 1 Information Technology Support Engineer review

Likes

work culture is good

  • Salary - Excellent
  • +6 more
Dislikes

Insurance they don't provide for employee family ,

Read 1 Information Technology Support Engineer review

Information Technology Support Engineer salary at CloudifyOps

reported by 8 employees with 2-7 years exp.
₹3 L/yr - ₹4.5 L/yr
At par with the average Information Technology Support Engineer Salary in India
View more details

What CloudifyOps employees are saying about work life

based on 27 employees
90%
79%
60%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

CloudifyOps Benefits

Soft Skill Training
Work From Home
Job Training
Team Outings
Health Insurance
Cafeteria +6 more
View more benefits

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CloudifyOps Bangalore / Bengaluru Office Location

View all
Bengaluru/Bangalore Office
Headquarter
CloudifyOps Pvt Ltd, Ground Floor, Block C, DSR Techno Cube, Survey No.68, Varthur Rd, Thubarahalli, Bengaluru, Karnataka. Bengaluru/Bangalore
560066

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