Cloud Engineer

Essential Services : Role & Location fungibility

At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team. To achieve this, employees at ICICI Bank are expected to be role and loc ation-fungible with the understanding that Banking is an essential service.The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature.

About the role

In our journey from Bank to Bank Tech, Cloud infrastructure plays a key role. As a Cloud Engineer, you will be responsible for the provisioning, onboarding, and overseeing development and management of cloud services. Based on business demand and projected expectations from cloud architecture, you will plan the development of services, govern, approve, and lead key product changes. Network operations safety and monitoring of network performance will be key to your profile. You will be a member of the Cloud Centre of Excellence (COE), a centrally organized enterprise architecture function that governs all types of cloud service models (IaaS, PaaS, and SaaS) and leads cloud computing adoption. You will also ensure that network operations are safe and efficient by monitoring network performance. In this role, you will also be responsible for ensuring data protection/data security norms are adhered to in all forms.

Key Responsibilities

• Drive Transition: Own & drive various cloud adoption initiatives and transition of services to cloud.
• Eliminate downtime: Continuously review the production issues during hyper care period and ensure cloud operations are stabilized.
• Migration: Develop and manage cloud migration plans, clubbing applications into bundles for migration in waves.
• Collaboration: Work with ICICI Bank business and IT stakeholders to refine automated provisioning through pattern and workflow documentation. Work closely with development teams to assist with migration, cutover, and rollback if needed.
• Support: Provide support for the build orchestration/automation tool (e.g., Bamboo, Jenkins) for the CI pipeline.
• Service Orientation: Own the cloud service implementation and transitioning plan along with support from other teams.

Qualifications & Skills

• Educational Qualification: B.E /B. Tech/M.E/ M. Tech with 6 to 12 years of relevant experience in cloud operations.
• Cloud Computing: Experience in the use of tools (orchestration, automation, and provisioning software) to automatically control the installation, configuration, and management of cloud computing services.
• Be Up-to-date: Committed to learning and expanding professional and technical knowledge.
• Cloud Migration: Understanding & experience in managing the onboarding of new services in a cloud environment is preferred.
• Synergize with Team: Experience  in evaluating and configuring the right set of provisioning tools for banking IT environments.
• Communication skill: Good oral and written communication skills.

About the Business Group

The Technology Group at ICICI Bank is at the forefront of our operations and offerings, which are focused on leveraging state-of-the-art technology to provide customer-centric solutions. This group plays a pivotal role in our vision of the transition from Bank to Bank Tech. Further, the group offers round-the-clock support to our entire banking ecosystem. In our persistent efforts to offer products and solutions that truly touch customers, we believe unlocking the potential of technology in every single engagement would go a long way in creating customer delight. In this endeavor, we also tirelessly ensure all our processes, systems, and infrastructure are very well within the guardrails of data security, privacy, and relevant regulations.