Add office photos
All Filters
323 Cloud Counselage Jobs
Implementation Engineer
Cloud Counselage
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The Implementation Engineer will be responsible for managing the end-to-end implementation process of our products, ensuring that they are configured and integrated smoothly into clients environments. This role requires a combination of technical expertise, project management skills, and strong communication abilities.
What s For The Candidate:
- Competitive salary based on experience.
- Opportunities for professional development and career growth.
- A collaborative and innovative work environment.
KEY RESPONSIBILITIES:
- Flexible to do implementation of software and train customers on need basis
- Should be proactive in identifying different use cases of features
- Manage large number of incoming calls and should identify & asses customers needs to achieve customer satisfaction.
- To perform thorough review of closed support cases on a weekly basis to measure process compliance
- Customer orientation and ability to adopt /respond to different types of customers.
- Ability to recognize ineffective customer service interaction, identify gaps in quality of service and drive initiatives to improve service quality.
- Ability to effectively prioritize and execute tasks to meet competing deadlines
- Requirements:
- Good Working knowledge of Microsoft excel
- Should have handled customer support for IT application remotely (Voice Support)
- Sound Knowledge of SQL Server, database Maintenance
- Knowledge in Healthcare Domain would be an added advantage
- Excellent communication skill.
- Hindi Must
- Openness to learn
- Good attitude to put extra efforts to complete the tasks.
- Willing to travel
- Strong interpersonal skills and ability to work in a team environment
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Implementation Engineer roles with real interview advice
People are getting interviews at Cloud Counselage through
People are getting interviews through
(based on 2 Cloud Counselage interviews)
Company Website
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
What people at Cloud Counselage are saying
What Cloud Counselage employees are saying about work life
based on 24 employees
Flexible timing
Monday to Friday
No travel
Cloud Counselage Benefits
Work From Home 
Job Training 
Soft Skill Training 
Education Assistance 
Team Outings 
Compare Cloud Counselage with
TCS
Compare
Infosys
Compare
Wipro
Compare
HCLTech
Compare
Tech Mahindra
Compare
Cognizant
Compare
Accenture
Compare
Capgemini
Compare
IBM
Compare
Oracle
Compare
Exl India
Compare
Primus Global Technologies
Compare
Amazon Sellers Services
Compare
GAMMON INDIA
Compare
Educomp Solutions
Compare
TriGeo Technologies
Compare
Baoiam Innovations
Compare
Magneti Marelli Motherson Auto System
Compare
HBL Global
Compare
GrapplTech
Compare
Share an Interview