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1 Ecorgy Solutions Client Relationship Officer Job

Client Relationship Officers (US Voice)

1-5 years

Thiruvananthapuram

1 vacancy

Client Relationship Officers (US Voice)

Ecorgy Solutions

posted 15hr ago

Job Role Insights

Fixed timing

Job Description

Overview:
Ecorgy Solutions, a US-based healthcare BPO, seeks Client Relationship Officers (US Voice) to manage communication with patients, physicians, and vendors, ensuring efficient and professional service.
Responsibilities:
  • Answer incoming calls and assist with patient care needs.
  • Schedule patient appointments in the practice management system.
  • Provide information to physicians, patients, and family members.
  • Maintain professionalism and friendliness in all interactions.
  • Address inquiries and resolve issues efficiently.
  • Ensure accuracy and timeliness in all tasks.
Requirements:
  • Strong command of English and excellent communication skills.
  • 1-5 years of experience in English Voice Processing.
  • Experience in healthcare or patient care coordination is a plus.
  • Candidates with an American accent preferred.
  • Excellent multitasking and time management skills.
  • Willingness to work night shifts (10:30 PM to 7:30 AM) from our office at Elippode, Trivandrum.
  • Immediate joiners preferred, with local candidates from Trivandrum preferred.

Employment Type: Full Time, Permanent

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What Client Relationship Officer at Ecorgy Solutions are saying

Client Relationship Officer salary at Ecorgy Solutions

reported by 1 employee with 3 years exp.
₹2.2 L/yr - ₹2.8 L/yr
9% less than the average Client Relationship Officer Salary in India
View more details

What Ecorgy Solutions employees are saying about work life

based on 23 employees
82%
90%
73%
50%
Strict timing
Monday to Friday
No travel
Night Shift
View more insights

Ecorgy Solutions Benefits

Cafeteria
Work From Home
Soft Skill Training
Health Insurance
Job Training
Free Transport +6 more
View more benefits

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