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Ecorgy Solutions

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2.6

based on 23 Reviews

9 Ecorgy Solutions Jobs

Client Relationship Officers (US Voice)

Ecorgy Solutions

2.6

based on 23 Reviews

1-5 years

Thiruvananthapuram

1 vacancy

Client Relationship Officers (US Voice)

Ecorgy Solutions

posted 6d ago

Job Role Insights

Fixed timing

Key skills for the job

BPO Healthcare EPF Patient Care Client Relationship Management Training

+ 3 more

Job Description

Overview:
Ecorgy Solutions, a US-based healthcare BPO, seeks Client Relationship Officers (US Voice) to manage communication with patients, physicians, and vendors, ensuring efficient and professional service.

Responsibilities:

Answer incoming calls and assist with patient care needs.
Schedule patient appointments in the practice management system.
Provide information to physicians, patients, and family members.
Maintain professionalism and friendliness in all interactions.
Address inquiries and resolve issues efficiently.
Ensure accuracy and timeliness in all tasks.

Requirements:

Strong command of English and excellent communication skills.
1-5 years of experience in English Voice Processing.
Experience in healthcare or patient care coordination is a plus.
Candidates with an American accent preferred.
Excellent multitasking and time management skills.
Willingness to work night shifts (10:30 PM to 7:30 AM) from our office at Elippode, Trivandrum.
Immediate joiners preferred, with local candidates from Trivandrum preferred.

Employment Type: Full Time, Permanent

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