Clear - Associate Director - Account Management (10-14 yrs)

Associate Director - Account Managment (Large Corporates Segment)

Clear's Vision:

- Clear is simplifying and digitizing the CFO's office.

- Our pioneering technology is transforming the CFO's office in complex charters, such as compliance, accounts payable and financing. This is driving productivity and efficiency along with a significant change in compliance for our clients.

- Clear works with 4000+ corporates and 6 lac SMEs. This has propelled our CAGR to 70% for the last three years.

- We are tracking at $30m ARR. In India, Clear has 3 platform solutions for the CFO's office.

- And we have successfully expanded to new geographies - Middle East and SouthEast Asia.

- As countries (20+) digitize compliance, we are best-positioned to leverage the tailwinds and transform the CFOs office.

- Mission for Associate Director - Account Management

- Drive Clear's account management charter in the geography. Lead and coach a five-member team of Strategic Account Managers in engaging with CFOs at Fortune 500 and top-tier Indian enterprises understanding their business challenges and creating value through Clear's technology solutions.

Role Outcomes:

- Revenue Growth: Lead the team to achieve sales targets through exceptional account management.

- Grow revenues by building deep client relationships, identifying and converting upsell and cross-sell opportunities.

- Client Retention and References: Become the partner of choice for the client team, create stickiness and grow NRR.

- Leverage the deep relationships and success stories for references that grows Clear's business

- Team Management: Groom the individual contributors to become sales superstars and leaders.

- Build the right sales discipline, process and habits that become the foundation of a winning sales team.

Key Experiences:

Account Management:

- Proven track record in delivering account management targets - upsell, cross-sell and renewals.

- Building deep client relationships, especially with CXOs.

- Demonstrated ability to negotiate contracts, upsell products/services, and effectively close deals.

Client Management:

- Strong interpersonal and communication skills to build trust-based relationships with key stakeholders.

- Experience in understanding and proactively addressing client needs and concerns.

Coaching:

- Enjoys coaching individuals, positively impacting clients and/or the company.

- Setting clear performance goals and KPIs, conducting regular performance reviews, and providing constructive feedback.

Voice of Customer:

- Experience coordinating with internal project teams and senior managers to ensure successful service delivery.

- Proficiency in analyzing account performance data to assess client satisfaction and develop actionable insights for strategy optimization.

Key Requirements:

- An MBA degree from a reputed institute.

- 4+ years B2B value selling experience / SaaS, overall 10+ years of experience is required.

- Excellent communication skills.

- Learning mindset.

- Thrive in a startup environment.