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Technical Support Engineering
CityGreens
posted 16d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Role: Oversee server-side operations, assist in client deployments, create dashboards, and handle customer support.
Responsibilities:
Responsibilities:
- Assist in initial server setup (e.g., ThingsBoard, cloud hosting) and deployment.
- Create customized dashboards for clients based on their requirements.
- Conduct pre-deployment testing to ensure smooth integration between hardware and software.
- Troubleshoot server, dashboard, or IoT device issues as they arise.
- Act as a primary point of contact for customer support, handling queries and resolving issues.
- Supervise and document deployment processes for better workflow efficiency.
Requirements- Requirements:
- Basic understanding of server setup and IoT platforms like ThingsBoard.
- Familiarity with basic backend/database operations (e.g., PostgreSQL, InfluxDB).
- Proficiency in customer support and troubleshooting.
- Ability to design and implement customized dashboards using existing tools or APIs.
- Strong organizational skills for supervising deployments and testing processes.
Benefits Benefits
- Position : Technical Support and Deployment specialist.
- Contract Duration : 3 months.
- Stipend : Nil (unpaid).
- Compensation : No financial stipend during the contract period.
- Certificate of Completion : A certificate will be awarded at the end of the contract upon successful completion.
- Future Opportunity : Based on performance during the contract, there is a possibility of being promoted to a permanent position.
-
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Saturday
Within city
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