Circle Head Sales

PURPOSE OF THE JOB :
An overview of the job and its contribution Maximize performance on sales, profitability, and quality objectives for the circle

DUTIES & RESPONSIBILITIES
Main duties, tasks and responsibilities of the role

Drive local Circle as a profitable business by driving sales production and managing the associated costs

Ensure high quality and persistency of business generated by the local production unit, to support the long-term profitability of the company
Develop deep knowledge of local market and industry-wide dynamics to strategically improve productivity of the local Circle (e.g., through targeting specific segments, pushing specific products or recruiting specific types of FLS and FCs)
dentify and align non-sales resources in support of the Circles business goals (e.g., learning and development, operations, human resources, etc) maximize value from the deployment of these resources within the Circle
Cascade and align Agency business plans systematically (e.g., targeted product mix, specific initiatives, etc) to ensure effective implementation of the same
Support Career FLS to identify and recruit top Financial Consultants from the market to expand the distribution team and improve overall productivity
Provide leadership to the entire Circle team by clearly communicating vision and objectives of the organization, and of the local team (including proficiency in English and local language)
Provide direct support to Career FLS / BLs to help them achieve business goals and maximize their own productivity by:
o Superior channel understanding, product and sales skills, and strategic advice on the local market
o Support and coaching in the field on important sales calls
o Regular sales coaching and mentoring
o Conducting weekly performance reviews, and identifying action steps for improvement
o Identify skills gaps, creating developmental plans, and ensure implementation of developmental plans via trainings and other relevant activities. • Support Circle Manager’ and ‘Associate Circle Heads’ in the team and help them to achieve their own respective performance goals (via all of the above levers)
• Oversee Training certifications of SDMs reporting to his Circle Managers ( 0 – 6 mths)
• Build convictions within the team to uphold high organizational values in every action s – and ensure business ethics and integrity within the Circle (particularly as the Circle Manager bears ultimate responsibility for the actions of the team)
• Maximize sales productivity of the Circle and achieve required monthly and annual sales targets, while building a healthy agency distribution base , via:
o Provide daily leadership and target orientation to the team
o Motivate team for achieving daily, weekly and monthly goals
o Directly support large client acquisition in a selective manner (e.g., not at the expense of other objectives)
o Monitor and review against plan and take appropriate course corrections
• Provide day-to-day management required to ensure high Agency quality within the team, including:
o Agency discipline (daily huddle attendance and quality, completion of meaningful performance reviews, completion of required SAM calls)
o Sales process (generation of leads, conversion of leads into client calls, conversion of client calls into business)
o FC and BL engagement (recruitment and licensing of new BLs and FCs by the sales managers, visits to and activation of the FCs and BLs)
o Employee success (low attrition rates in the Circle at all levels, completion of monthly sales targets by all team members)
• Identify and recruit top Financial Consultants from the market
• Convert top Financial Consultants from the existing team to Business Leaders as appropriate – and help them build their own team of FCs to maximize leverage
• Support BLs in the expansion of their distribution network via their Financial Consultants