Training and LMS Manager

Summary:

Job Title Training and LMS Manager
Department Operations
Number of Positions 1
Job Location Jaipur

Organizational Context:

Company Name- CIMET
CIMET - A Comparison Software Leader
Website- www.cimet.com.au
Product Link- https://www.econnex.com.au/
LinkedIn- https://www.linkedin.com/company/cimet/about

CIMET provides end-to-end comparison and signup of energy, telecommunication, credit cards and other products plans through its online solution in a B2B and B2C environment. It presently caters to more than 40+ Utilities and Financial Service providers and has over 200+ partners. The online comparison market is extremely crowded in Australia, with most comparators providing a light touch directory solution. CIMET saw this as an opportunity and developed a fully integrated online comparison and signup platform.

On 15 March 2022, CIMET partnered with iSelect who acquired a 49% stake in CIMET Holdings.
Going forward, CIMET will use this investment from iSelect to expand into new products including Credit Cards, Home loans, Car loans, Personal loans, Life Insurance, Health Insurance, Pet Insurance among others. CIMET today has around 250+ team members, across Australia, India and Philippines and will double over the next 2 years.

We are looking for a dedicated and knowledgeable Training and LMS Manager to join our team. The successful candidate will be responsible for supporting the development, implementation, and management of our training programs and Learning Management System (LMS). This role will play a key part in ensuring our employees receive effective and engaging training to enhance their skills and knowledge.

Key Responsibilities:

1. LMS Administration:
• Administer and maintain the LMS, ensuring it is up-to-date and functioning properly.
• Upload and manage course content, user accounts, and training records within the LMS.
• Provide technical support to users and troubleshoot LMS-related issues.

2. Training Content Development:
• Assist in the design and development of engaging and interactive training materials, including e-
learning modules, videos, manuals, and presentations.
• Collaborate with subject matter experts to ensure training content is accurate and relevant.
• Utilize e-learning authoring tools to create and enhance training content.

3. Training Delivery and Coordination:
• Coordinate and schedule training sessions, workshops, and webinars.
• Support the delivery of training programs, both in-person and online.
• Assist trainers and facilitators with the preparation and setup of training sessions.
• Conduct Training and Induction sessions with new hires.

4. Performance Tracking and Reporting:
• Track and analyze training metrics to assess the effectiveness and impact of training programs.
• Generate reports on training activities, completion rates, and employee performance improvements.
• Use data to identify areas for improvement and make recommendations for enhancements.

5. User Support and Engagement:
• Provide support and guidance to employees on how to use the LMS and access training materials.
• Promote engagement with training programs through communication and follow-up.
• Collect and analyze user feedback to continuously improve the training experience.

6. Compliance and Certification:
• Ensure training programs comply with industry regulations and standards.
• Manage certification programs and ensure employees meet required certification and compliance training.

Qualifications:
• Bachelors degree in education, Human Resources, Information Technology, or a related field.
• Minimum of 3 years of experience in training and development, with at least 2 years of experience managing an LMS.
• Strong understanding of adult learning principles and instructional design.
• Proficiency with LMS platforms,
• Excellent organizational and project management skills.
• Strong communication and interpersonal skills, with the ability to work effectively with diverse
teams.
• Analytical skills to assess training needs and evaluate the effectiveness of training programs.
• Technical proficiency and the ability to troubleshoot LMS-related issues.

Preferred Skills:
• Experience in a similar industry or company size.
• Familiarity with the latest trends and technologies in learning and development.
• Ability to work independently and take initiative.
• Creative thinking and problem-solving skills.
• Certification in training and development (e.g., CPTD, CPLP) is a plus.

Working Conditions:
• This position may require occasional travel.
• Ability to work in a fast-paced environment and adapt to changing priorities.