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Business Project Lead Analyst
Cigna Health Insurance
posted 5mon ago
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Key skills for the job
Job Description
Summary
Manager- Transition is responsible for end-to-end Project management. He/ She will be responsible for Initializing and planning projects, tracking and reporting project deliverables, managing risk, applying project management processes and tools and ensuring projects are completed on time, within Project Costing budgets. As a Project manager, it is critical for the Transition Manager to effectively communicate and liaise clearly with internal stake holders .
Skills & Qualifications:
- Good in stakeholder and escalation Management
- Strong Domain Knowledge & exposure to Transition Methodology
- Ability to manage client relationships
- Strong understanding of BPM operations, quality and service
- Team player, dynamic & result oriented
Intrapersonal Skills:
- Excellent Communication Skills
- Excellent Analytical skills
- Excellent People Management
- Excellent Presentation Skills
Educational Skills:
- Graduation
- Should have worked on MS Project, Visio, MS Office Suite
- Project management certification (PMP / Prince2) will be an added advantage
n:
- Analyze customer needs, understand the project requirement and plan the Process set up
- Establish Robust Project plan, clearly specifying various tollgates, tasks, planned/actual start and closure date, responsibility and completion status
- Establish organized Ways of working through structured Governance Model and Escalation Matrix
- Ensure the governance adherence even beyond Go live phase up until the project is stabilized from Operations, Management and Customer standpoint.
- Assess potential delay in the project tasks/ deliverables, work with the respective stakeholders to ensure the delay is averted
- Analyze the situation, understand, set and manage the expectations from the client and the business to get things "Right the First Time"
- Partner with Operations on process improvement initiatives in a post migration environment
- Ensure Customer Satisfaction (Internal and External) on overall TransitionStakeholder Management
- Role would require to deep dive on CI initiatives as well
Pre- Requisites
- Minimum of 8+ years experience in Healthcare Insurance industry
- Minimum of 3+ years experience handling independent Transitions
- Should have worked with international clients
- Should be Customer Oriented and have a Client Centric Approach to solutions
About The Cigna Group
Employment Type: Full Time, Permanent
Functional Areas: Other
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Cigna Health Insurance Benefits
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Insurance Coverage Empowering Productivity Balancing Life Food and Travel Building Our Team Together Investing in Your Growth
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