Head of Operations - Broking Industry only

About Us:

Choice International Limited is a BSE and NSE Listed Company.

Choice Group is an End-To-End financial services conglomerate, encapsulating the entire range we have come a long way.

Each passing year we keep widening our service portfolio to keep pace with technological progress.

Website: www.choiceindia.com

Job Overview:

The Head of Operations is responsible for overseeing the day-to-day operational activities of the

broking company. This role involves managing processes, ensuring compliance with regulatory

requirements, improving efficiency, and leading the operations team.The ideal candidate should have extensive experience in the broking industry, strong leadership skills, and a deep understanding of financial markets and regulations.

Key Responsibilities:

Operational Management and Process Efficiency :

• Oversee back office operations, including trade execution, settlement processes, and client account management.

• Ensure smooth functioning of back-office operations, including documentation, record-

keeping, and data management.

• Develop and implement standard operating procedures (SOPs) to enhance efficiency and

accuracy.

• DP settlement.

• MIS submission.

• Handle operations related to branch and head office.

• Manage cost efficiency in operations.

Regulatory Compliance:

• Ensure compliance with all relevant regulatory requirements set by SEBI, NSE, BSE, and

other regulatory bodies.

• Stay updated with changes in regulatory guidelines and implement necessary changes in

operational processes.

• Liaise with regulatory authorities and auditors during inspections and audits.

Team Leadership:

• Lead and manage the operations team, providing guidance, training, and support.

• Foster a culture of high performance, accountability, and continuous improvement within the

team.

• Conduct performance evaluations and identify opportunities for skill development and career

growth.

Client Services:

• Ensure high levels of client satisfaction by providing efficient and accurate operational

support.

• Address and resolve client issues and queries related to operational processes.

• Collaborate with the sales and customer service teams to enhance the overall client

experience.

Technology and Innovation:

• Work closely with the IT team to implement and maintain robust trading platforms and back-

office systems.

• Identify opportunities for process automation and technology-driven improvements.

• Stay updated with industry trends and innovations to keep the brokerage at the forefront of

technological advancements.

Preferred candidate profile

• Any Post Graduate.

• Minimum of 15 years of experience in the broking industry, with at least 5 years in a senior

operations role.

• Proven track record of managing large teams and complex operational processes.

• Strong knowledge of financial markets, trading processes, and regulatory requirements.

• Excellent leadership, communication, and interpersonal skills.

• Strong analytical and problem-solving abilities.

• Proficiency in using trading platforms, back-office systems, and other relevant software.

Perks and benefits

Best in the industry.